Central Bank’s Mortgage team is hiring an Escrow Administrator. As the Escrow Administrator, you will work with customers and insurance providers to ensure accurate adjustments are added/ removed from customers’ accounts. We will rely on you to conduct analyses, ensuring system inputs are coded accurately, and answer customer requests promptly. You will be responsible for balancing and reconciling checks, distributing them to the appropriate administrator, and mailing them. You will audit new and current files to ensure compliance with policies and procedures which includes the reviews of flood, hazard, private mortgage, and lender placed policies. We will ask you to review weekly, monthly, and yearly reports to ensure all items are paid timely. You will also be responsible for opening, sorting, and distributing department mail.
Preferred QualificationsTo be successful in this role, you need strong communication, customer service, and time management skills. We are looking for individuals that are accurate and attentive to detail, organized, and critical thinkers. In this role, you will need to be organized and have the desire to continue learning about regulations and compliance. We are looking for candidates with one year of loan processing or banking experience, preferred but not required.
Skills Required
- Strong communication skills
- Customer service skills
- Time management skills
- Accuracy and attention to detail
- Organizational skills
- Critical thinking
- Desire to continue learning about regulations and compliance
- One year of loan processing or banking experience
Central Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Central Bank and has not been reviewed or approved by Central Bank.
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Retirement Support — A two-part 401(k) combines a 50% match on the first 6% contributed with an automatic 4% nonelective employer contribution, with auto-enrollment and auto-escalation. Employer funds vest on a graded schedule reaching 100% at five years.
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Leave & Time Off Breadth — PTO for full-time staff starts at 18 days per year and increases with service up to 27 days, and the organization follows the Federal Reserve holiday schedule. Part-time employees accrue PTO on a pro‑rata basis.
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Healthcare Strength — Medical, dental, vision, and prescription coverage are offered with eligibility typically beginning the first of the month after hire, alongside HSA and FSA options. Life, AD&D, and short- and long-term disability plus an EAP enhance health and protection.
Central Bank Insights
What We Do
Central Bank is a privately held $20 billion bank headquartered in Jefferson City, Missouri. Serving 13 markets in 8 states. Central Bank specializes in community banking, with a particular focus on delivering leading-edge technology through its network of more than 150 facilities operating in Missouri, Kansas, Illinois, Colorado, Iowa, Tennessee, North Carolina, Florida, and Oklahoma, as well as more than 22,000 ATMs nationwide. Member FDIC. "Strong Roots. Endless Possibilities." reflects our long-standing commitment to the communities we serve, as well as our commitment to delivering high-quality, leading-edge financial products and services that help our customers and communities grow and succeed. As our product and service offerings continue to expand, we assure you that our commitment to the community will only grow stronger. All of our lending decisions are made locally in the community you live. Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
