The Great Escape Room is a fast-growing, family-owned company offering a high-quality escape room experience. Established in 2014, we have several locations across the Eastern United States. We are looking for team members to help us grow and create unforgettable adventures for our guests. If you like to entertain, get in character, lead a team, and help people have a great time, then we want you to apply!
The Escape Room Lead is responsible for helping guide the team during shifts, supporting daily operations, and ensuring every guest receives an exceptional experience. This role acts as a leader on the floor by assisting team members, solving problems, and helping maintain company standards.
The most important qualifications we are looking for are:
- Reliability and strong ownership of responsibilities
- Flexible evening, weekend, and holiday availability
- A charming and outgoing personality
- Ability to lead, coach, and support team members
- Strong problem-solving skills without needing constant direction
- A team player who can step up when needed
- Ability to create a fun and engaging guest experience
The IDEAL CANDIDATE would:
- Be comfortable interacting with guests while maintaining character and the storyline of the escape experience
- Help train and support new team members
- Take ownership of shift responsibilities and help keep operations running smoothly
- Identify opportunities to improve the guest experience and team performance
- Be someone others can rely on during busy shifts
- Assist with game quality, room readiness, and team communication
Job Type: Part-time
Pay: $17 per hour
Benefits:
- Ability to earn extra pay through "Master of the Month" and Encore Ticket sales commissions
- Flexible schedule
- Excellent growth opportunities
- Opportunity to develop leadership skills and advance within the company
Skills Required
- Reliability and strong ownership of responsibilities
- Flexible evening, weekend, and holiday availability
- A charming and outgoing personality
- Ability to lead, coach, and support team members
- Strong problem-solving skills without needing constant direction
- A team player who can step up when needed
- Ability to create a fun and engaging guest experience
- Comfortable interacting with guests while maintaining character and storyline
- Help train and support new team members
- Take ownership of shift responsibilities and keep operations running smoothly
- Identify opportunities to improve the guest experience and team performance
- Be someone others can rely on during busy shifts
- Assist with game quality, room readiness, and team communication
What We Do
The Great Escape Room was one of the originators of the Escape Room craze that has swept the country. Opened in 2015 as a family venture, they created a new genre of entertainment that set the framework for thousands of innovative and creative artists to follow. The Great Escape Room is a real-life room escape game based on popular computer and mobile phone games. After entering a room with your team, the door is closed and you have entered into a new and immersive reality. Within a timeframe of 60-120 minutes (depending on the escape room), it is up to you and your teammates to work together to uncover a series of clues and solve challenging puzzles which will lead to your great escape. The owners’ dream was to create a three-dimensional experience in which participants could see, hear, and fully immerse themselves with clues and puzzles that have captivated people for many years. They also wanted to make sure teamwork was a big part of escaping their rooms. The family devised a clever series of puzzles that inspire lateral thinking, and most of all, a sense of fun and adventure. The Great Escape Room is an ideal experience for team-building events, birthday parties, a night on the town, or just an outing with the family. And the unique structure of the rooms is compatible with larger groups so nobody is ever left without anything to do. New ideas and rooms are in constant development as there is no limit to imagination.
