Escape Room Lead/Keyholder

Posted 3 Days Ago
Be an Early Applicant
Pigeon Forge, TN, USA
In-Office
19-20 Hourly
Entry level
News + Entertainment
The Role
Lead and support escape room experiences by entertaining guests, maintaining character and storylines, solving problems independently, and helping create memorable customer interactions. The role requires reliability, teamwork, strong communication, a charming personality, and flexible availability for evenings, weekends, and holidays. Responsibilities may also include improving assigned areas and supporting Encore Ticket sales and customer review initiatives.
Summary Generated by Built In

The Great Escape Room is a fast growing, family-owned company offering a high-quality escape room experience.  Established in 2014, we have several locations across the Eastern United States.  We are looking for team members to help us grow and create an unforgettable adventure for our customers.  If you like to entertain, get in character and help people have a great time, then we want you to apply!

The most important qualifications we are looking for are:

  • reliability
  • someone with a flexible evening and weekend schedule
  • charming personality
  • problem solver, without needing to be instructed in all things
  • team player

There are no specific age/education/skill requirements (we've employed high school students, college students, and college graduates).

The IDEAL CANDIDATE would 

  • someone who is good with people, and can communicate with guests while maintaining their character and the storyline of the escape experience.
  • someone who actively improves their areas of responsibility
  • someone with weekend, evening, and holiday availability. 

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type:  Full time

Pay: $19-$20

Benefits:

  • Ability to earn extra pay with  Google Review mentions and Encore Ticket sales commissions
  • Flexible schedule
  • Excellent growth opportunities

Skills Required

  • Reliable and dependable
  • Flexible evening and weekend availability
  • Availability on weekends, evenings, and holidays
  • Strong interpersonal and communication skills
  • Ability to communicate with guests while maintaining character and storyline
  • Problem-solving ability and independent initiative
  • Team-player attitude
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The Company
HQ: Orlando, Florida
53 Employees
Year Founded: 2015

What We Do

The Great Escape Room was one of the originators of the Escape Room craze that has swept the country. Opened in 2015 as a family venture, they created a new genre of entertainment that set the framework for thousands of innovative and creative artists to follow. The Great Escape Room is a real-life room escape game based on popular computer and mobile phone games. After entering a room with your team, the door is closed and you have entered into a new and immersive reality. Within a timeframe of 60-120 minutes (depending on the escape room), it is up to you and your teammates to work together to uncover a series of clues and solve challenging puzzles which will lead to your great escape. The owners’ dream was to create a three-dimensional experience in which participants could see, hear, and fully immerse themselves with clues and puzzles that have captivated people for many years. They also wanted to make sure teamwork was a big part of escaping their rooms. The family devised a clever series of puzzles that inspire lateral thinking, and most of all, a sense of fun and adventure. The Great Escape Room is an ideal experience for team-building events, birthday parties, a night on the town, or just an outing with the family. And the unique structure of the rooms is compatible with larger groups so nobody is ever left without anything to do. New ideas and rooms are in constant development as there is no limit to imagination.

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