Handles escalated tickets
Release and Integration Testing and Administration
Facilitating user adoption and improved user satisfaction
Monitoring business processes and making enhancements as necessary
Ensuring security and confidentiality of sensitive information
Maintains organizational structures in Workday.
Troubleshoots FIN system-related issues and provide training.
Ensures compliance with functional area policies and healthcare standards.
Participates in system upgrades and testing.
Communicates with a diverse population of management and vendors.
Has access to highly sensitive, confidential information.
Education: Bachelor’s degree in business, Human Resources, Finance, Healthcare Administration, or a related field.
Experience: Minimum of 3 years of functional ERP administration or system support experience.
Licensure, Certification, and/or Registration: none.
Other Minimum Qualifications: Strong analytical, organizational, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Effective written and verbal communication skills. Demonstrated ability to collaborate across departments and escalate issues appropriately. Proficiency in data management, reporting, and functional system troubleshooting.
This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.
Compensation Range:
$76,689.60 - $115,044.80Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.
Recruiter:
MARK MISKOVICRecruiter Email:
[email protected]For more information, contact the HR Service Center at 1-800-599-2537.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.
For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies
Benefits, Pay and Well-being at Carilion ClinicCarilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.
When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:
- Comprehensive Medical, Dental, & Vision Benefits
- Employer Funded Pension Plan, vested after five years (Voluntary 403B)
- Paid Time Off (accrued from day one)
- Onsite fitness studios and discounts to our Carilion Wellness centers
- Access to our health and wellness app, Personify Health
- Discounts on childcare
- Continued education and training
Skills Required
- Bachelor's degree in business, Human Resources, Finance, Healthcare Administration, or a related field
- Minimum of 3 years of functional ERP administration or system support experience
- Strong analytical, organizational, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Effective written and verbal communication skills
- Ability to collaborate across departments and escalate issues appropriately
- Proficiency in data management, reporting, and functional system troubleshooting
What We Do
Carilion Clinic is a non-profit integrated health care organization serving nearly one million people in Virginia through a comprehensive network of hospitals, outpatient specialty centers, and advanced primary care practices.
