Application Support (D365 BC/GOIS)

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Jersey City, NJ
Information Technology • Consulting
The Role

Application Support (D365 BC/GOIS)
Hiring Term: Full Time
Location: Jersey City NJ 
Remote Role (Candidates must be from anywhere in U.S)

Position Summary:
In this key role, the support resource will work as part of the D365 BC ERP implementation & GOIS (Goods Order Inventory System) team, working on delivering solutions successfully to our customers. Training will be provided, and you will have an opportunity to work with MetaOption LLC's proprietary cloud based inventory and order management system GOIS. You will work as part of the project team across the full Implementation phase of the project.

Key Responsibilities:

  • Work as part of the GOIS and D365 BC Project Team delivering solutions for our customers.
  • Actively participate in the Demo Presentation, Solution Implementation, Training, customer onboarding, Documentation, user manuals & Go Live.
  • Engage with Customers at Project Meetings and follow up on actions and Issues.
  • Customer support
  • Warehousing implementation for GOIS and BC Customers
  • Inventory counting at client warehouse
  • Application support and training

Qualifications:

  • Bachelor’s degree in computer science, engineering, information technology or related fields with sufficient technical experience REQUIRED.
  • A minimum of 3 years’ experience as a support role, working with Automotive, Inventory, Distribution, Manufacturing, Warehousing solutions.
  • Industry knowledge in Inventory System software or ERP would be considered an advantage.
  • Experience in software project delivery for process-oriented environments would also be considered an advantage.

Competencies for Success:

  • Customer Service Orientation: Discovers and meets underlying needs of customers; Follows through on requests and complaints, Becomes a trusted advisor to the customer.
  • Excellent written and verbal communication: Presents oneself clearly and articulately when speaking, assuring that others fully comprehend the intended message; Uses appropriate grammar tailored to the audience.
  • Quality Focused: A recognition of the value of doing things the right way; having a high sense of integrity and thoughtfulness in your actions.
  • Detail-oriented and Organization: Strong attention to details and their implication; Stay organized in daily routine; Seek and implement efficiencies.

For more information on GOIS visit https://www.goodsorderinventory.com/
 

The Company
HQ: Jersey City, New Jersey
129 Employees
On-site Workplace
Year Founded: 2005

What We Do

Microsoft Gold Certified Partner | Trusted Adviser

MetaOption is a technology services firm specializing in business applications and cloud solutions. We help mid-market and enterprise customers solve their business challenges through strategic consulting services, innovative offerings and industry-specific solutions built on the latest technologies.

Services:
- Microsoft Dynamics 365 Business Central
- Microsoft Dynamics 365 Business Central On-Premise (NAV 2018)
- Dynamics NAV 2018, 2017, 2016, 2013 R2, 2009 Customization, Support
- Dynamics Business Central/NAV Integration, Upgrade, Reporting
- Microsoft Dynamics 365 (CRM)
- Microsoft BI
- Jet Reports
- EDI Integration
- Microsoft Dynamics Hosting
- Microsoft Dynamics Staffing

Industry Solutions for Dynamics NAV / Dynamics 365 Business Central

- Dynamics 365 Business Central/NAV Manufacturing ERP Solution for Job-based manufactures and integration with Engineering Systems
- Dynamics 365 Business Central/NAV Pharma ERP Solution for Wholesalers, Distributors, and Manufacturers
- Dynamics 365 Business Central/NAV Logistics ERP Solution
- Dynamics 365 Business Central/NAV Telecom Master/Dealer ERP Solution

Dynamics 365 Business Central/NAV Add-ons

- Warehouse Management System (WMS) for Dynamics 365 Business Central/NAV with ADCS (Advanced Data Capture System) mobile solution
- Pharma Track & Trace Add-on for Dynamics 365 Business Central/NAV
- Barcode Add-on for Dynamics 365 Business Central/NAV
- License Plate (Container Management) Add-on for Dynamics 365 Business Central/NAV
- MetaDocs Document Management Add-on for Dynamics 365 Business Central/NAV

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