The Professional Services Project Manager is responsible for planning, organizing, managing and delivering client projects.
Duties & Responsibilities
- Coordinate and monitor activities of ERP Implementation projects and client engagements, from inception to installation.
- Prepare project deliverables (Project Plan, Project Change Requests and Project Lists);
- and use these deliverables to execute all project activities.
- Maintain overall control of project schedule, resources, budget and scope.
- Ensure project plans and work products are based on approved and agreed upon requirements.
- Certify that sufficient resources and funding are available for executing project activities.
- Conduct weekly customer status calls and responds to client requests/questions in a
- timely manner, escalating issues and recommended solutions.
- Interact with members of cross-functional teams.
- Responsible for a portfolio of ad hoc projects and medium sized projects.
Knowledge, Skills & Abilities
- Experience of implementing ERP projects from either the client or software provider side of the implementation.
- Strong organizational, project management and time management skills.
- Customer centric, results oriented, self-starter and able to work independently.
- Strong listening, verbal and written communication skills, including virtual presentations.
- Manages expectations and establishes solid working relationships through the management level
- May work at client site from time to time.
- Ability to travel up to 35%
Qualifications
- 3+ years applicable experience and demonstrated success/knowledge
- 2+ years project management and industry experience preferred
- High school diploma
- Bachelor’s degree preferred (or equivalent experience)
- PMP Certification preferred
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter:
Afsha SikkaEpicor Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epicor and has not been reviewed or approved by Epicor.
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Healthcare Strength — Health coverage (medical, dental, vision) is characterized as decent to solid, complemented by wellness resources. Company materials highlight health and wellness programming alongside core plans.
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Leave & Time Off Breadth — Flexible or unlimited PTO exists in U.S. roles, and the organization emphasizes taking time to recharge. When team norms support it, the flexibility is considered a meaningful perk.
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Retirement Support — A 401(k) with company match is available as part of the standard offering. The match level is generally viewed as modest but serviceable.
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What We Do
We’re the Digital Brains of Our Customers’ Operations We help businesses stay future-ready with cognitive ERP that connects people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
Why Work With Us
Our policies are built on mutual trust, support, and a commitment to maintaining a healthy work-life balance. That's why we encourage you to take the time off you need to rest, recharge, and reconnect.
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