ERP Project Manager

Job Description

SafePaaS seeks a highly motivated, results-driven Technical Project Manager to serve as a liaison between customers and the SafePaaS team, ensuring top-quality project delivery and outstanding customer satisfaction. Ideal candidates will possess a competitive work ethic and a history of delivering successful outcomes.

Project Manager Responsibilities

• Ensure the successful completion of projects, employing best efforts and practices.
• Serve as Project Manager and Consultant, overseeing project planning and execution.
• Manage and maintain assignments for projects and tasks, coordinating with the Project Management Office and Scheduler to determine required resources and timelines.
• Uphold project delivery goals and objectives for all engagements.
• Develop project plans to deliver effective business and technology solutions for clients.
• Resolve team issues and document resolutions accordingly.
• Allocate and schedule resources, resolving any conflicts that arise.
• Manage and perform ERP assessments and configurations as required by SafePaaS clients.
• Analyze user roles and responsibilities by reviewing security configurations and profile options using SafePaaS ERP risk assessment tools.
• Lead meetings with clients' ERP administrators and business users to identify risks related to security, segregation of duty, and data privacy.
• Utilize SafePaaS Access Risk Remediation tools and Oracle GRC controls to mitigate risks in Oracle ERP setups.
• Analyze key Oracle ERP configurations across DEV, TEST, and PROD environments.
• Advise IT and audit teams on configuration control options by demonstrating a deep understanding of Oracle ERP controls and best practices.
• Recommend corrective actions to resolve configuration issues.
• Establish control rules to detect transactions outside acceptable risk thresholds.
• Design ERP data and form-level controls to prevent transaction errors and mitigate fraud risks.
• Execute project tasks as outlined in project plans.
• Build and maintain strong client relationships through effective interaction.
• Demonstrate knowledge in relevant industry and functional areas.
• Assume responsibility for client engagements, adjusting responsibilities according to project requirements.
• Facilitate knowledge transfer processes to both clients and internal teams.
• Contribute to project planning and ensure deliverables meet contractual obligations.
• Undertake all necessary administrative tasks to manage multiple projects efficiently.
• Set clear expectations for project teams to ensure focus on objectives.
• Plan, define, and verify project scope, ensuring all deliverables are attainable, including updates to the SafePaaS Knowledge Bank.
• Secure client sign-off at key project milestones and upon project completion.
• Participate in meetings to determine project scope and requirements.
• Conduct project kickoff and status review meetings with clients.
• Foster and maintain positive client relationships.
• Confirm project estimates and incorporate timeframes into plans.
• Collaborate with the Client Development Manager to assess and address client satisfaction during and after service delivery.
• Inform clients about new, relevant technologies and applications.
• Support pre-sales activities as part of efforts to close new business.
• Approve and submit subcontractor invoices when necessary.
• Track and manage project budgets effectively.
• Identify and report on resource conflicts impacting projects.
• Recommend process improvements for enhanced delivery efficiency.
• Complete and approve timesheets online by the specified deadline (before noon on the third workday of the week).
  

Qualifications

• Significant technical project management experience with major ERP platforms such as SAP, Oracle, or Workday is preferred.
• Excellent oral and written communication skills are required.
• Minimum of 8 years industry experience in relevant fields.
• Demonstrated success in managing full enterprise implementation projects for mid-market to Fortune 500 companies.
• Bachelor’s degree in Management Information Systems, Accounting, or related field is required.
• Master’s degree in Business Management (MBA) is desired.

SafePaaS is an equal-opportunity employer committed to diversity and inclusion. Discrimination or harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics is strictly prohibited.