AI ERP Implementations Lead

Reposted 15 Days Ago
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New York City, NY, USA
In-Office
55K-250K Annually
Senior level
Software
The Role
Own end-to-end ERP implementations and customer relationships, lead onboarding and go-live execution, establish implementation methodologies, collaborate with product and engineering on roadmap, and drive customer adoption and satisfaction in a fast-paced startup environment.
Summary Generated by Built In
About DualEntry

DualEntry is building the OS for finance.

 

Every business needs a financial system of record, yet the world's largest fintech market ($220B+) still runs on software from the 1990s. DualEntry's AI-native ERP automates accounting from data entry to close, so finance teams move faster, spend less and incur less risk.

 

In just 2 years we've raised $100M+ from Lightspeed, Khosla Ventures, Contrary and Google Ventures and earned the trust of customers from $5M ARR to publicly traded companies.

 

We hire outliers - people who have achieved difficult things, in their careers or beyond. You'll find leaders, colleagues who've competed at the highest levels of sport, performed on Broadway, trained with UFC champions and founded the country’s largest Python community.

 
 
Where You'll Create Impact
  • You’ll own end-to-end ERP implementations and long-term customer relationships

  • You’ll deliver best-in-class onboarding and go-live execution

  • You’ll collaborate with founders, product, and engineering to shape the roadmap based on real customer feedback

  • You’ll establish and evolve implementation methodologies, processes, and operational standards

  • You’ll challenge the status quo of what world-class ERP implementations look like

 
What Sets You Up for Success
  • Hardcore work ethic and high agency

  • 3-6+ years of experience in ERP implementations, ERP functional consulting, or accounting/advisory, having led at least 4-5 end-to-end projects

  • Strong preference for an accounting or audit background (CPA or Big 4 is a major plus)

  • Deep understanding of ERP systems, finance workflows, and implementation best practices

  • You’re customer-obsessed and love solving complex problems

  • You thrive in fast-moving, early-stage environments with high ownership

Why You’ll Thrive Here
  • Significant equity ownership in one of the top AI companies in the world

  • You’re joining early and will grow with DualEntry

  • Your feedback shapes the product directly

  • High-speed, high-trust environment with high expectations

     
Meet the CX Team
  • Natalee took a customer live in 3 weeks, created an onboarding implementation playbook driving best practices and milestones, which standardized our project methodology

  • Nathan inherited 4 complex implementations in his first month, took 2 of them live (put a detailed plan together for the other two), and used Claude to build an internal implementation tracker

  • Petro personally manages 20 customers (and growing), he is an SME in complex tax situations and our customers have praised him as a “true gentleman”!

     
Benefits & Compensation
  • Equity: $55,000 - $75,000

  • Base Salary: $170,000 - $250,000

  • Commission: $20,000 - $40,000

  • Medical, dental & vision insurance

  • One Medical membership

  • Mental health support (Talkspace)

  • Fertility & family-building support (Kindbody)

  • Virtual healthcare (Teladoc Health)

  • 401(k) benefits

  • Commuter benefits

  • Learning & development budget for courses, certifications & language learning

  • Unlimited AI tokens

  • AI skills development & enablement

  • Visa & permanent residence sponsorship

  • Relocation support for employees moving to New York

  • Flexible PTO (27 days, including public holidays)

  • Collaborative, in-office culture with no bureaucracy

  • Snacks, drinks, team events & more

 

“I joined DualEntry to help redefine an industry that hasn't changed in thirty years. My work sits at the intersection of accounting, finance, data, technology, AI, and customer support. It's demanding, but every customer that goes live is a finance team closing their books faster than they ever have, which makes it all worth it.”

Nathan Kim, CPA - Implementations Lead at DualEntry

Skills Required

  • 3-6+ years of experience in ERP implementations, ERP functional consulting, or accounting/advisory
  • Accounting or audit background (CPA or Big 4)
  • Deep understanding of ERP systems, finance workflows, and implementation best practices
  • Proven customer-service and complex problem-solving skills
  • Experience establishing and evolving implementation methodologies, processes, and operational standards
  • Ability to thrive in fast-moving, early-stage environments with high ownership
Am I A Good Fit?
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The Company
HQ: New York, NY

What We Do

DualEntry is the first ERP built AI-native from the ground up. You can close the books faster by automating 90% of manual tasks with DualEntry AI, freeing up time to focus on strategy and helping your business scale without adding to headcount. A one-person finance team? It's possible with DualEntry. Mid-market enterprises that have outgrown starter cloud and on-premise finance systems choose DualEntry to scale to IPO. You can handle multiple entities, multiple currencies, real-time reporting, and high transaction volumes on one customizable platform. Our customers range from enterprises with $5M in annual revenue to NYSE-listed businesses. DualEntry is based in New York City and was founded by two experienced entrepreneurs who previously built a $100M-revenue business. In October 2025 we announced a $90M Series A from Lightspeed Venture Partners, Khosla Ventures, and GV (Google Ventures).

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