Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: ERP Business Analyst
Location: London, United Kingdom
About the role:
As ERP Business Analyst, you'll work at the centre of a complex, fast-moving transformation programme. This is an independent delivery role: you'll manage your own workload across multiple workstreams, translating business requirements into clear, actionable outputs and keeping pace with a demanding project schedule.
You'll collaborate closely with technical leads, project managers, and stakeholders across the business — bridging finance knowledge and analytical rigour to support decisions at every stage of the programme lifecycle.
What you will be doing:
- Partner with the PMO and business units to conduct gap analysis between as-is and to-be processes, producing process maps and identifying change management needs
- Facilitate project workshops, ensuring clear outcomes and agreed next steps
- Contribute to and maintain the change and communication plan documentation throughout the project lifecycle
- Provide data migration support to the technical lead, ensuring accuracy and completeness
- Support business readiness activities in preparation for go-live, including cutover planning and hypercare delivery
- Lead the development of training materials and e-learning content for end users
- Create Global Process Design Documents and associated Risks and Controls Matrices
- Produce ad-hoc reports, meeting packs, and presentation decks for the Management Team as required
- Identify and implement project improvements as opportunities arise
- Build effective working relationships across the Programme Team and with stakeholders at all levels
What you need to be great in this role:
- Solid experience as a Business Analyst, with a track record of contributing to ERP transformation programmes
- Hands-on NetSuite experience — this is essential
- Strong understanding of finance processes and accounting principles, with the ability to identify and apply best practice
- Experience in process mapping, gap analysis, and process improvement work
- Familiarity with a range of business analysis methodologies and techniques
- Confident facilitator, able to lead workshops and manage stakeholder engagement at all levels
- Clear, structured written and verbal communication skills
- Proficiency in MS Office, including Excel, PowerPoint, and Word
- Experience producing process maps, data analysis outputs, and project documentation to a high standard
- Proficiency with Gen AI tools — such as AI-assisted document drafting, data summarisation, or presentation tools — to improve output quality and efficiency
- Experience building personal workflows that increase speed and accuracy of delivery
- Agentic approach to problem-solving: able to break down complex, multi-step challenges and identify a clear path forward
- Ability to critically evaluate AI-generated outputs and apply sound judgement before use
Req ID: 18714
#LI-CK1 #Midsenior #LI-Onsite
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
Our recruitment process does not employ artificial intelligence. Candidate evaluation and selection are conducted without AI-supported screening or decision-making.
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Skills Required
- Solid experience as a Business Analyst
- Experience contributing to ERP transformation programmes
- Hands-on NetSuite experience
- Strong understanding of finance processes and accounting principles
- Experience in process mapping, gap analysis, and process improvement
- Familiarity with business analysis methodologies and techniques
- Ability to facilitate workshops and manage stakeholder engagement
- Clear, structured written and verbal communication skills
- Proficiency in Microsoft Office, including Excel, PowerPoint, and Word
- Experience producing process maps, data analysis outputs, and project documentation
- Proficiency with generative AI tools
- Experience building personal workflows that improve delivery speed and accuracy
- Agentic problem-solving ability for complex, multi-step challenges
- Ability to critically evaluate AI-generated outputs and apply sound judgment
OLIVER Agency Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OLIVER Agency and has not been reviewed or approved by OLIVER Agency.
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Leave & Time Off Breadth — Feedback suggests vacation, sick leave, and paid holidays are strong elements, with time off frequently highlighted as a standout part of the package. UK materials also describe generous annual leave that increases with service alongside additional personal days.
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Retirement Support — Feedback suggests U.S. employees can access a 401(k), and at least one account notes an immediate match. UK materials indicate a formal pension arrangement within the parent group.
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Affordable Benefits — Feedback suggests U.S. medical coverage is paired with employer-funded HSA/HRA or flex contributions that help offset high deductibles. These subsidies can meaningfully reduce out-of-pocket costs for some employees.
OLIVER Agency Insights
What We Do
Established in 2004, we are the first and only company to design, build and run bespoke in-house agencies and ecosystems for brands. Today, we create work that delivers business growth, fame and purpose for over 200 clients in 46 countries and counting. Our unique model moves at the speed of modern business to drive change from the inside out; working smarter to make our clients’ money go further, and helping them build better solutions, systems and brands. Client solutions include Unilever’s U-Studio (a platform used by almost three-quarters of Unilever's brands globally), adidas’ off-shore hub and PepsiCo’s global digital team.
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