The Role
Register patients for clinical testing, collect and verify demographic, insurance, Medicare, benefits, copay, and deductible information, and maintain accurate accounts. The role requires professional customer service, accurate data entry, independent judgment, deadline management, equipment proficiency, and reliable attendance. The schedule consists of three 12-hour daytime shifts weekly, from 6:00 a.m. to 6:00 p.m.
Summary Generated by Built In
Description
PURPOSE STATEMENT
As directed, complete accurate registration of all patients presenting to Western Missouri Medical Center for clinical testing, verification of accounts.
ESSENTIAL FUNCTIONS
- Perform registration duties as requested.
- Obtain correct patient demographic and insurance information.
- Determine Benefits, Co-Pays and deductibles.
- Collect and enter accurate MSP information for Medicare patients.
- Demonstrate competency with equipment, utilizes supplies and equipment properly.
- Demonstrate behaviors which promote professionalism.
- Work without constant supervision, meets deadlines, makes decision based on relevant facts.
- Maintain regular and predictable attendance.
- Perform other essential duties as assigned.
Shift Requirements
- 3, 12-hour shifts per week.
- 6:00 a.m. - 6:00 p.m.
Requirements
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
- High school diploma or equivalent.
- Typing skills of 45+ WPM
- Previous clerical experience.
- Great customer service skills.
- Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.
PHYSICAL/MENTAL REQUIREMENTS
- Must be able to sit and stand, intermittent 8 to 10 hours a day.
- Must be able to use standard office equipment, including the telephone and computer keyboard.
- Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
- Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
- Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
- Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
- Occasionally walks on uneven surfaces.
Skills Required
- High school diploma or equivalent
- Typing speed of at least 45 words per minute
- Previous clerical experience
- Strong customer service skills
- Ability to work within hospital or clinic policies, procedures, and practices
- Ability to sit and stand intermittently for 8 to 10 hours per day
- Ability to use standard office equipment, including telephone and computer keyboard
- Ability to maintain near-100% accuracy under pressure and meet inflexible deadlines
- Ability to lift or carry up to 40 pounds
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The Company
What We Do
Western Missouri Medical Center (WMMC) is a fully-accredited, not-for-profit acute care county medical center committed to delivering high-quality, compassionate care to Johnson County and the surrounding communities. It offers comprehensive health care services including emergency care, obstetrics, surgery, family healthcare, and rehabilitation services.
