Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job summary
The Equipment Sales Specialist is responsible for promoting and generating sales of dental capital equipment products and services by regularly contacting dental offices within a defined territory. He/she will work closely with other sales professionals to identify, qualify, and close equipment sales as a specialist in equipment sales. He/she will also coordinate the installation of equipment as well as initiate and manage new and remodeled dental office design projects.
Major DutiesGenerate Sales:
- Responsible for driving profitable sales growth, across multiple equipment categories.
- Develops relationships with Doctors and key practice staff.
- Execute effective cold call strategies to acquire new accounts.
- Generates referrals from current customers and manufacturers’ representatives.
- Plans, coordinates, and schedules events such as technical demonstrations and co-travels.
Sales planning:
- Prepares for sales visits ahead of the meeting; develops general and client-specific sales strategies.
- Develops short and long term business goals.
- Actively seeks information regarding Patterson products and services, competitive intelligence and industry information.
- Analyzes customer’s business for needs and selling opportunities.
Equipment and technology sales:
- Coordinates with other Patterson sales professionals to demonstrate and sell equipment and technology.
- Proactively seeks opportunities to discuss equipment and technology solutions based on specific customer needs and emerging trends in the dental industry.
- Clearly explains benefits and features of equipment and technology solutions specific to the interests and needs of the customer.
- Communicates financial benefits of equipment purchases such as return on investment and tax advantages.
- Utilizes computer software to draw plans for new or remodeled facility projects.
Project management:
- Prepares project schedule and monitors the progression of new/remodeled facility projects to ensure on-time completion and accuracy.
- Evaluates project plans and blueprints, coordinates with designers and sub/contractors to inspect work, and makes suggestions for modification when necessary.
Customer relations:
- Provides post sale support to customers.
- Demonstrate proper use of products or equipment.
- Responds to customer queries, answers questions and solves problems in a timely fashion.
- Holds client relationship meetings to monitor satisfaction levels with Patterson’s service and support and illustrates all of the value-added services provided.
- Consult with customers in choosing real estate agents, general contractors and other service providers based on customer needs.
Administrative:
- Accurately enter customer orders in to order entry system for prompt delivery.
- Review and complete accurate sales records and reporting tools for all sales activity.
- Documents all customer interactions and potential sales opportunities.
- Bachelor's degree in any related field and 3 to 5 years' of business to business outside sales experience or equivalent combination of education and experience is preferred.
- A strong initiative with exceptional customer service, planning and organization skills.
- Effective interpersonal and communication skills with the ability to present and negotiate are required.
- Previous success attaining and exceeding sales goals is a plus.
- General computer proficiency including knowledge of MS Office is required.
- Possess a valid driver's license.
- 3+ years of dental industry experience preferred.
- Excellent oral and written communication skills in English.
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What We Do
Patterson strengthens the oral and animal health markets in North America and the United Kingdom. From small, private practices to large group networks and production operations, we guide our customers with bold solutions and a personal touch. We are much more than a distributor – we are an indispensable partner. Patterson Dental has strengthened the dental industry since our company’s founding in 1877. Today, Patterson Dental continues to partner with dental practices of all sizes to provide expertise, products, technologies and services needed to grow productive, modern practices, and keep them running smoothly. No other company supports the animal health market like Patterson. We entered the animal health industry in 2001 with our acquisition of Webster Veterinary and expanded with our 2015 acquisition of Animal Health International, Inc. We provide all the technology, products, expertise and solutions needed to deliver exceptional animal care and drive profitability across the companion, production and equine markets. An Equal Opportunity Employer As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences are what strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status. We are Patterson. We welcome you. Disability Accommodation If you require reasonable accommodation due to a disability for any part of the hiring process, you may submit your request to HR by calling 1-866-234-2165 or by email to [email protected]. You can also mail your request to Patterson Companies, Inc. Attn: HR EEO Coordinator, 1031 Mendota Heights Rd, St. Paul, MN, 55120. Information received will be routed to a representative who will provide assistance to ensure appropriate consideration of your request.
