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JOB FUNCTION / SUMMARY:
The Equipment Finance Operations Supervisor provides daily supervision and operational direction. This position includes providing guidance, monitoring performance, and developing/mentoring staff in accordance with the organization policies and applicable regulatory and legal requirements. This position possesses a detailed level of expertise in equipment financing, payments, and operations & technology.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Manage internal users' system access to lease system.
- Administration of Personal Property and Sales Tax.
- Monitor system data integrity.
- Responsible for all reconcilements of applicable General Ledgers.
- Plans, organizes and manages the daily activities of the department to include efficient coordination of duties, workflow and performance management.
- Responsible for the development, capture, and reporting of service level metrics and error rates (productivity and efficiency).
- Serves as the detailed subject matter expert for assigned system(s).
- Controls risk management by maintaining a satisfactory system of internal control.
- Develop, recommend, implement and communicate lease support process improvements, procedures, training material and technology to ensure efficiency in daily support operations.
- Responsible for formal and informal training and cross training of team.
- Implementation and testing of disaster recovery capabilities.
- Serves as backup for staff during absences, meeting deadlines or completing assignments.
SUPERVISORY RESPONSIBILITIES:
Minimum
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
- Bachelor’s Degree. Degree in Accounting or Finance preferred.
- Lease accounting experience preferred.
- 2 + years of payment process experience.
- Strong verbal and written communication skills.
- Possesses strong interpersonal and customer service skills and the ability to work well across all teams within the division.
- Ability to multitask and prioritize workload in a fast-paced environment.
- Possess strong analytical, problem solving and conceptual skills.
- Ability to analyze and formulate sound conclusions and recommend optimal course of action.
- Understanding of applicable leasing software and documentation requirements.
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
- Ability to work under stress and meet deadlines.
- Ability to operate related equipment to perform the essential job functions.
- Ability to read and interpret a document if required to perform the essential job functions.
- Ability to travel if required to perform the essential job functions.
- Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
Skills Required
- High School Diploma or equivalent
- 2+ years of lending, leasing and payment processes experience
- Strong verbal and written communication skills
- Strong interpersonal and customer service skills
- Strong analytical and problem-solving skills
- Understanding of applicable leasing software and documentation requirements
Hancock Whitney Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hancock Whitney and has not been reviewed or approved by Hancock Whitney.
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Healthcare Strength — Core coverage includes medical, dental, vision, telehealth, and FSAs, with options such as a PPO and a CDHP. The CDHP includes company HSA contributions, and multiple comments characterize medical coverage as good or worth the premium.
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Retirement Support — A 401(k) offers a company match plus an additional employer contribution, with a true-up and an ESPP available. This structure is presented as competitive for a regional bank.
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Leave & Time Off Breadth — Time away includes vacation, sick leave, volunteer time, and bonding leave for birth/adoption/foster placement. The program outlines 11 paid holidays and front-loaded sick time, with vacation accruals that increase by role/tenure.
Hancock Whitney Insights
What We Do
We create opportunities for our clients and the communities we serve. We offer a wide array of banking and financial services at locations in Alabama, Florida, Louisiana, Mississippi and Texas. Through a steadfast commitment to our century-old core values we’ve created a company culture built around respect, diversity and teamwork that recently landed Hancock Whitney on Forbes’ list of America’s Best Midsize Employers. Our core values are lived out by the actions of our associates throughout our footprint. Commitment to service is not just something that we say on a poster. Its lived out in the actions of the women and men that seek to provide exceptional service every day in our local communities.
