Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Position: Warehouse Equipment Engineer
Location: Atlanta, GA or New Jersey
Employment Type: Full-Time
Pay Range: $60,000 - $90,000 Annual Base Salary + Annual Performance Bonus
What You'll Do:
- Automation Project Implementation: Assist in planning and executing warehouse automation projects, including the installation, implementation, commissioning, and integration of new equipment with existing warehouse operations and systems.
- SOP Development & Training: Develop and continuously improve Standard Operating Procedures (SOPs) for the operation and maintenance of automated equipment. Provide training to operators to ensure safe, standardized, and efficient equipment usage.
- Equipment Maintenance & Troubleshooting: Perform routine inspections, preventive maintenance, troubleshooting, and repair of automated equipment. Respond promptly to equipment abnormalities and issues to ensure stable and reliable operations.
- Equipment Performance & Continuous Improvement: Monitor and analyze equipment performance data to identify factors affecting efficiency and reliability. Drive continuous improvement initiatives to increase equipment utilization, improve operational efficiency, and reduce downtime.
- Cross-Functional Collaboration: Work closely with Warehouse Operations, Planning, IT, Engineering, and other relevant teams to resolve equipment and operational issues and ensure automation systems continuously and reliably support warehouse operations.
About You:
- Education: Bachelor’s degree or above in Mechanical Engineering, Mechatronics Engineering, Automation Engineering, or a related field.
- Relevant Experience: 1+ year of experience with warehouse automation equipment, industrial equipment, equipment maintenance, or a related field. Strong entry-level candidates and recent graduates may also be considered.
- Technical Knowledge: Solid understanding of mechanical systems, automation equipment, and related control systems, with the ability to understand equipment operating principles and common failure modes.
- Troubleshooting & Maintenance: Hands-on experience with equipment inspection, preventive maintenance, troubleshooting, and repair, with the ability to independently analyze and resolve equipment-related issues.
- Data Analysis & Continuous Improvement: Basic ability to analyze equipment operating data and identify opportunities for performance and reliability improvements through data-driven problem solving.
- Communication & Collaboration: Strong communication and interpersonal skills, with the ability to collaborate effectively with Warehouse Operations, Engineering, IT, and other cross-functional teams.
- Language Skills: Strong English communication skills required. Proficiency in Chinese or other languages is a plus.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
Skills Required
- Bachelor's degree or higher in Mechanical Engineering, Mechatronics Engineering, Automation Engineering, or a related field
- At least 1 year of experience with warehouse automation equipment, industrial equipment, equipment maintenance, or a related field; strong entry-level candidates and recent graduates may be considered
- Understanding of mechanical systems, automation equipment, related control systems, equipment operating principles, and common failure modes
- Hands-on experience with equipment inspection, preventive maintenance, troubleshooting, and repair
- Ability to independently analyze and resolve equipment-related issues
- Basic ability to analyze equipment operating data and identify performance and reliability improvements
- Strong communication, interpersonal, and cross-functional collaboration skills
- Strong English communication skills
- Proficiency in Chinese or other languages
JD.com Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JD.com and has not been reviewed or approved by JD.com.
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Fair & Transparent Compensation — Base pay is often described as acceptable or good relative to specific roles and regions, with some employees noting competitive compensation at mid-to-senior levels. Feedback suggests overall pay is viewed as fair in context, though not exceptional.
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Healthcare Strength — Benefits packages commonly include core medical and insurance coverage, with supplementary medical and accident insurance reported in China and comprehensive health offerings in U.S. roles. Feedback suggests these healthcare provisions bolster the total compensation value.
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Wellbeing & Lifestyle Benefits — Offerings such as meal support, employee relief funds, mental-health resources, and health checks are highlighted in multiple locations. Feedback suggests these programs provide practical support that enhances perceived overall benefits.
JD.com Insights
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.
