Equipment Engineer, Technical Customer Support

Posted Yesterday
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Hiring Remotely in United Kingdom
Remote
Mid level
Industrial • Manufacturing
The Role
Field-based Equipment Engineer responsible for installation, commissioning, planned maintenance and emergency breakdown response of mechanical, electrical and PLC-driven equipment. Manage diary, travel between customer sites in the Lower Midlands/Northampton region, troubleshoot faults, and support automation projects.
Summary Generated by Built In

Equipment Engineer – Technical Customer Support

Region: Lower midlands and Northampton.

 

About us

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

 

The company has 71 manufacturing facilities strategically located around the globe and employs a team of over 15,400 professionals in 130 countries across six continents. Solenis is a 2026 US Best Managed Company.  For additional information about Solenis, please visit www.solenis.com

 

We are thrilled to go to market for the search of our new Equipment Engineer to work with a number of our Water Treatment and Food & Beverage customers across the lower Midlands and Southwest UK regions.   

 

As an Equipment Engineer, you will join our team of specialists.  You will be responsible for carrying out installation and commissioning of new equipment, planned/scheduled maintenance checks as well as responding to emergency breakdowns.

 

As an Equipment Engineer, you will be based from home where you will receive engineering appointments from our Service Coordinators.  You will manage your own diary to ensure appointments are full filled in a timely manner to ensure completion, which will require strong time management skills.

 

About you

 

You’ll be an experienced, multi-skilled Field Service Engineer, which a strong background in the fault finding and repair of Mechanical, Electrical and Automated/PLC driven equipment.  Your experience will have ideally been gained working in manufacturing/production environments.

The ideal candidate will need strong communication skills and interpersonal skills. You will to be highly organised with the ability to work under own initiative. You will be computer literate, be willing to travel between customer sites and live within a commutable distance of lower midlands and the Northampton region.

 

What you'll bring:

·       HNC or ONC in Mechanical or Electrical Engineering.

·       Experience of working in Food & Beverage, Water Treatment, or a manufacturing environment

·       PLC fault finding experience preferred.

·       Proven problem solving and troubleshooting ability in engineering.

·       Automation and Project Management skills an advantage.

·       A clean driving license.

The benefits:

·       A competitive salary,

·       Annual bonus scheme

·       A company enhanced pension scheme and

·       Private healthcare.

·       Company vehicle with tools

·       Life assurance.

·       Employee assistance programme.

       

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

 

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

 

Solenis is proud to be an Equal Opportunity Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin and will not be discriminated against on the basis of disability

#LI-AR1

Skills Required

  • HNC or ONC in Mechanical or Electrical Engineering
  • Experience working in Food & Beverage, Water Treatment, or a manufacturing environment
  • PLC fault finding experience
  • Proven problem solving and troubleshooting ability in engineering
  • Automation and project management skills
  • Clean driving licence
  • Willingness to travel between customer sites and live within commutable distance of lower midlands and Northampton
  • Computer literate
  • Strong communication, interpersonal skills and ability to work on own initiative

Solenis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Solenis and has not been reviewed or approved by Solenis.

  • Healthcare Strength Healthcare coverage includes medical, dental and vision options, and a 90/10 plan is available in at least one location. Wellness tools and plan variety indicate competitive medical support.
  • Retirement Support Retirement programs include a 401(k) with employer match and tenure-linked contributions, alongside company-funded pension elements in some regions. These components suggest meaningful long-term savings support.
  • Wellbeing & Lifestyle Benefits Wellbeing initiatives span physical, emotional, social and financial health via a global EAP and a wellness platform with activity-based rewards. Site-specific amenities such as gyms, recreation and creche services further reinforce lifestyle support.

Solenis Insights

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The Company
HQ: Wilmington, DE
5,522 Employees
Year Founded: 1907

What We Do

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row. For additional information about Solenis, please visit www.solenis.com or follow us on social media

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