Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
What You’ll Do:
- Work with department managers to repair/adjust/update software settings for existing automated workflows in a complex, rapidly-evolving clinical laboratory at multiple sites.
- Provide technical support for liquid handlers and other lab instrumentation, and coordinate with third-party support engineers as needed.
- Collaborate with Clinical Lab, QC and Lab Automation teams to coordinate, schedule and perform non-routine maintenance of instrumentation.
- Help create and implement new equipment functionality for use by Tempus R&D and clinical lab staff while maintaining CLIA/CAP/NYS-DOH/ISO compliance.
- Complete Performance Qualifications (PQs) for all clinically approved molecular laboratory equipment.
- Collect and help analyze equipment metrics.
- Investigate equipment related issues and help facilitate and implement corrective and preventative actions.
- Interact with lab management and testing personnel to provide equipment training, troubleshoot equipment issues, and prioritize QC tasks.
- Report significant equipment findings/deviations and system deficiencies to lab management, as appropriate.
- Update SOPs and equipment records within the document control system, including creation/ revision/ review of internal SOPs and other quality documentation.
Qualifications:
- B.S. or M.S. in Bioengineering, Biotechnology, or other applicable Life Science, with 2-6 years experience in programming or building automation systems in a pharmaceutical, biotechnology, or clinical laboratory.
- Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy.
- Proven ability to learn new skills quickly and adapt to new processes smoothly.
- Moderate experience with Microsoft Excel and/ or Google Sheets.
- Previous experience in a clinical lab regulated by CAP/ CLIA/ NYS, highly desirable.
- Good time management skills.
- Experience with, and Tecan Liquid Handlers, highly desirable.
CHI: $32.00-$37.00
The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills Required
- B.S. or M.S. in Bioengineering, Biotechnology, or another applicable life science field
- 2-6 years of experience programming or building automation systems in a pharmaceutical, biotechnology, or clinical laboratory
- Strong organization, systematic work habits, attention to detail, and accuracy
- Ability to learn new skills quickly and adapt to new processes
- Moderate experience with Microsoft Excel and/or Google Sheets
- Experience in a clinical laboratory regulated by CAP, CLIA, or NYS-DOH
- Good time management skills
- Experience with Tecan liquid handlers
What the Team is Saying
Tempus AI Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision options with PPO choices, plus HSA/FSA and mental‑health resources. While plan costs can vary, the scope of coverage stands out across the offering.
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Leave & Time Off Breadth — Time off is presented as flexible or unlimited for many corporate roles, alongside paid holidays and sick time. Laboratory roles may follow separate structures, but many corporate teams benefit from flexible PTO models.
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Wellbeing & Lifestyle Benefits — Workplace perks such as snacks, onsite coffee bars, commuter benefits, gym discounts, pet insurance, and modern offices are available at select hubs. These amenities add everyday convenience beyond core insurance and leave programs.
Tempus AI Insights
What We Do
We bring together one of the world’s largest libraries of multimodal clinical and molecular data with a robust suite of AI tools to help physicians personalize care in real time, connect patients with therapies and clinical trials, and enable partners to accelerate discovery and development of new treatments. With ~8 million de-identified research records and 350+ petabytes of data, Tempus partners with more than half of U.S. oncologists and the majority of the top 20 global pharma companies. Our teams are pioneering work across oncology, neurology, psychiatry, cardiology, and beyond—transforming how care is delivered and therapies are developed. At Tempus, every role contributes to our mission: to help each patient benefit from the experiences of those who came before. For more information, visit tempus.com.
Why Work With Us
We’re looking for people who can change the world. People who question the status quo and refuse to shy away from tough problems. For builders who are never done building, and the learners who are never done learning. Passionate individuals with undying curiosity who want to take on one of the greatest challenges humanity has ever faced—head on.
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Tempus AI Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Most of the team follows a hybrid policy, with some roles allowing for a fully remote arrangement and some roles being onsite only.
