IT
Job DescriptionRole: Epsilon Harmony Specialist (Email Campaign Specialist)
Location: San Jose, CA
Duration: 6+ Months
BGV will be done for the selected candidates.
Requirement:
· Email Campaign Producer / Campaign Email Service Specialist (min 6+ max 9 yrs. exp.)
· Epsilon Harmony Product experience (min 1 yr. exp.)
· Onsite Coordination Experience (min 3+ yrs.)
Job Description:
· Create and maintain production schedules to ensure campaigns are delivered on time
· Coordinate and Build emails (events) according to specifications
· Perform PSD to HTML conversions, upload content areas, business rules and links in Epsilon Harmony email system for delivery to select audience
· Set up audience by segmentation for Adhoc Campaigns and include sequencing for Trigger / Recurring Campaigns as per instructions
· Setup business rules in Epsilon Harmony to ensure email versions are dynamically constructed
· Perform QA / Gate reviews, link checks, and track approvals of proofs and final counts through the approval process, making any corrections / change requests as needed
· Work collaboratively with the Campaign Project Manager, Email Marketing to setup emails and prioritization of tasks
· Review and approve SOPs, QA Checklists and execution workflow based on the existing model
· Plan, Monitor and Control execution of Harmony Build and Delivery along with offshore Sr. manager
· Implement Process Optimization after periodic evaluation to ensure lesser time-to-market
· Ensure adherence to quality standards
· Schedule and Deploy emails as per instructions included in the job-ticket / Campaign Build Requirement
· Coordinate and facilitate Project Weekly Status Reporting, Quarterly Business Review (QBR)
· Resolve any production issues during regular hours related to Email Build
· Work with the offshore counter parts on Capacity Planning and Project Planning
Please respond with your word resume and requested details:
Full Name :
Work Authorization:
Contact Number :
Email ID :
Skype ID:
Current location:
Willing to relocate :
Rate/hr :
All your information will be kept confidential according to EEO guidelines.
Skills Required
- 6-9 years experience in email campaign production
- 1 year experience with Epsilon Harmony product
- 3+ years experience in onsite coordination
What We Do
Infoways specializes in providing comprehensive consulting, implementation, migration, upgrade, solution development, customizations, functional testing, user training, interface development, and support services for Infor solutions. Our expertise extends to Extensibility, ION, and Report Designer, enabling us to tailor solutions precisely to your requirements. We pride ourselves on our client-centric approach, ensuring that your needs are at the forefront of everything we do. Our services include functional and technical support, admin support, system availability management, incident support, trend analysis, and ticket reduction, among others, all aimed at enhancing your experience and maximizing the value of your Infor investments. Furthermore, our software development capability is at the forefront of innovation. For instance, we are currently enhancing applications in the Financial Services sector using Blockchain technology, showcasing our commitment to leveraging the latest technologies to drive meaningful change for our clients. Infoways offers flexible engagement models and has cultivated a robust talent pool of global resources with expertise in various technologies, including BaaN/LN, M3, Lawson S3, and more. Our team is well-versed in Agile methodology and SDLC best practices, ensuring that projects are delivered on time and within budget. If you are interested in knowing more about how Infoways can support your business and enhance your Infor experience, please let us know. We would be delighted to schedule a meeting with our team at your convenience to discuss Let's Connect We believe in the power of collaboration. Whether you're a client, partner, or future team member, let's embark on this journey together. 📧 [email protected] ☎ 609-718-0720 Join us at Infoways as we navigate the digital landscape, create meaningful solutions, and build a future where innovation knows no bounds.
