Ensign is hiring !
Responsibilities
- Provide day-to-day operational support and maintenance of the Cyber Security service in a 24/7 staffed Operations
- Ensure all incident escalation are properly tracked, escalated and with proper closure
- Implement configuration changes and process requests from clients
- Manage and maintain the security policies for the service
- Manage device tuning and patching
- Assist in troubleshooting if required
- Monitor the infrastructure’s health and service’s availability
- Resolve the incident tickets within the Service Level Agreement (SLA)
- Work closely with the team lead/manager to ensure tasks are executed
- Maintain existing operational documentation to ensure that any newest changes are captured
Qualifications
- Diploma/Degree in Information Technology or related discipline
- Basic knowledge in Information Technology (e.g., Operating Systems, Network)
- Knowledge in Cyber Security (e.g., Firewall, Device control, Anti-virus, etc.) is preferred
- Ability to communicate effectively in writing or verbally
- Meticulous self-starter with a positive attitude
- Entry level candidates with passion for cyber security are welcome
Other Working Conditions
- On Job Training (OJT) will be provided
- Able to perform 12-hour shift duties
- Working hours: AM- 8:00am to 8:00pm / PM- 8:00pm to 8:00am
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What We Do
Ensign InfoSecurity is the largest pure-play end-to-end cybersecurity service provider in Asia. Headquartered in Singapore, Ensign offers bespoke solutions and services to address their clients’ cybersecurity needs. Their core competencies are in the provision of cybersecurity advisory and assurance services, architecture design and systems integration services, and managed security services for advanced threat detection, threat hunting, and incident response. Underpinning these competencies is in-house research and development in cybersecurity. Ensign has two decades of proven track record as a trusted and relevant service provider, serving clients from the public and private sectors in the Asia Pacific region
