Protolabs

ePMO Process & Tools Analyst

Reposted 3 Days Ago

Be an Early Applicant

Maple Plain, MN, USA

Hybrid

77K-102K Annually

Senior level

3D Printing • Other

The Role

The ePMO Process Analyst at Protolabs designs and improves the Protolabs Delivery Framework, manages project tools, enhances reporting, and fosters project management community practices.

Summary Generated by Built In

Be yourself at Protolabs

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams.

Why Protolabs?

We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.

Join our team as a ePMO Process & Tools Analyst!This is a fixed hybrid role on-site Tuesday, Wednesday, Thursday at HQ in Maple Plain MN

The ePMO Process Analyst at Protolabs is an influential role that helps shape how the entire organization delivers strategic work. As a key member of the Enterprise Program Management Office, you will design, build, and evolve the Protolabs Delivery Framework (PDF), creating the processes, tools, and templates that drive consistent, transparent, and efficient execution across all projects and programs. You’ll also lead the configuration and administration of our portfolio and project management platform, ensuring it aligns with enterprise priorities and unlocks meaningful, data-driven insights. This role is perfect for someone who loves improving how teams work, thrives on solving complex problems, and is excited to play a central part in elevating delivery maturity and driving continuous improvement across Protolabs.

What You'll Do

Protolabs Delivery Framework Development

Design, document, and continuously improve the Protolabs Delivery Framework, outlining standardized processes for project and program management.

Develop process flows, templates, and guidelines for:

Project staffing and resource allocation

Capacity and demand management

Task list management and Gantt chart creation

Risk and issue logging

Project and program reporting (dashboards, scorecards, executive summaries)

Ensure alignment of the framework with enterprise strategy, governance requirements, and best practices (Agile, hybrid, waterfall).

Knowledge Repository & Enablement

Create and maintain a company-wide knowledge repository to publish the Protolabs Delivery Framework, tools, templates, and training materials.

Collaborate with the ePMO Director to promote adoption and continuous improvement of project management standards.

Facilitate lessons-learned sessions and peer reviews of the Protolabs Delivery Framework to capture and share best practices.

Portfolio & Project Management Tool Administration

Serve as the administrator for the enterprise portfolio and project management (PPM) tool.

Configure and optimize the tool to support Protolabs Delivery Framework processes, reporting needs, and integration with enterprise systems (ERP, HRIS, finance).

Develop and maintain user guides, training materials, and onboarding programs for new project and program managers.

Provide ongoing support, troubleshooting, and training to ensure effective tool usage and data quality.

Reporting & Performance Measurement

Develop and maintain standardized reporting templates and dashboards for project/program performance, risks, issues, and benefits realization.

Support the ePMO Director in tracking key ePMO delivery metrics (on-time delivery, budget adherence, risk mitigation, benefits realization).

Enable portfolio transparency and executive decision-making through robust data management and reporting.

Continuous Improvement & Capability Building

Identify opportunities to streamline processes, improve tool functionality, and enhance project management maturity.

Support the ePMO Director in building a cross-functional Project Management Community of Practice, including training, mentoring, and certification initiatives.

What It Takes

Bachelor’s degree in Business, Engineering, Information Technology, or related field or equivalent combination of education and experience.

5+ years of experience developing process documentation, templates, and knowledge repositories.

Hands-on experience administering and configuring PPM tools (e.g., Asana, Planview, Smartsheet, Project Online, Jira Align, or similar).

Familiarity with Agile, hybrid, and waterfall delivery methodologies.

Strong analytical and process design skills.

Excellent written and verbal communication skills.

Proficiency in project management software and reporting tools.

Ability to train and support users with varying levels of project management experience.

Collaborative, detail-oriented, and proactive approach to problem-solving.

What Makes You Standout

CAPM, PMP, or PMI-PBA (PMI)
Agile certification (e.g., Scrum Master, SAFe)

What's In It For You?

We offer a competitive salary and annual bonus opportunity

In addition, we offer amazing benefits including but not limited to:

Health Insurance: Traditional OR High Deductible plan

Flexible Spending Accounts

Health Savings Account (including employer contributions)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid caregiver leave

You will receive at least 3 weeks of PTO + Holiday Pay + Wellness Hours + Volunteer Hours

401k with company match and immediate vest

Employee Stock Purchase Program at a 15% discounted rate

Matching grants through Protolabs foundation

And More!

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands:

While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.

Work Environment:

Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.

Top Skills

Asana

Jira Align

Planview

Project Online

Smartsheet

View all jobs at Protolabs

View Protolabs Profile

Report Job

Am I A Good Fit?

beta

Get Personalized Job Insights.

Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

HQ: Maple Plain, MN

1,085 Employees

What We Do

Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. The technology-enabled company produces custom parts and assemblies in as fast as 1 day with automated 3D printing, CNC machining, sheet metal fabrication, and injection molding processes. Our digital approach to manufacturing enables accelerated time to market, reduces development and production costs, and minimizes risk throughout the product life cycle. 3D Printing Our 3D printing service offers a wide selection of materials and technologies to create prototypes and end-use parts with complex geometries and detailed features. With tight process controls, careful design reviews, and extensive quality monitoring, we ensure precise and repeatable 3D-printed parts, every time. CNC Machining We use 3- and 5-axis milling along with turning to machine parts from commercial-grade plastics and metals. Our online quoting system and automated manufacturing process enable us to ship parts within 24 hours, helping customers accelerate development and reduce time to market. Sheet Metal Fabrication Protolabs is an industry leader in quick-turn sheet metal parts for both prototyping and low-volume production. Our digital approach to manufacturing enables us to fabricate sheet metal parts in as fast as 5 days. Additionally, we can support our customers’ development efforts with component assemblies, several finish options, and screen printing. Injection Molding Our injection molding service offers two options—prototyping and on-demand manufacturing—which provide customers a tooling solution that aligns with their project’s requirements. It’s used for quick-turn prototyping, bridge tooling, and low-volume production of up to 10,000+ parts in 15 days or less.