Epic Technical Product Manager

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Summary:

In this role, you are a vital member of the Digital Experience team and responsible for the technical lifecycle of all core products within the division.  You will develop and maintain products that enable the product management team’s roadmap while helping to envision, define, and design the future of our portfolio.

This role requires someone who is passionate about solving complex problems and who will push boundaries, influence strategy, and have a strong impact on product execution and quality.  The Technical Product Manager will be instrumental in ensuring our portfolio is proactively maintained and developed as well as map out how new products integrate and impact the existing ecosystem.  In addition, you will set the overall technical vision for the platform and ensure that resources are properly allocated between maintenance, implementation, and innovation.

The TPM will manage a team of analysts who support the core products within the division.  They will analyze business operations during build decisions and prioritize requested changes to applications in partnership with the applicable Product Manager.  The Technical Product Manager also manages software updates, feature releases, and product testing.  They will also deliver regular updates to internal leadership and stakeholders on release progression, including any challenges or alterations to the release plan.

The TPM must have exemplary communication and presentation skills and a history of delivering successful products, projects, and/or programs.  They must work well under short timelines and be able to deliver iterative value.  A successful candidate will have a highly analytical demeanor, be comfortable with abstract or ambiguous requests, and be able to translate them into actionable work items for their team.

This position is remote within the state of Texas. Employee must travel on site quarterly for strategic planning and periodically per the direction of the Vice President of the division.
 

Education/Experience:
A Bachelor’s Degree in Engineering, Computer Science, Information Technology, or related field is required.

Required:

•  1 – 2 years of experience in a supervisory or management level role preferred, ideally with a cross-functional team. (1st level mgmt. role) 

•  5+ years working in healthcare IT or similar technical environment.

•  2+ years experience with agile methodologies and tools

Preferred:

• 2+ years experience with software development, software testing, or technical consulting

•  3+ years of experience in product, program, or project management.

• Experience with development and delivery of complex products across one or more business domains

• Experience with Epic applications, ideally MyChart, CareLink, Cheers, Care Companion.

• Familiar with enterprise change management processes.

• Additional Job Skills

•  Experience analyzing data with variety of tools, and using data to drive product decisions 

• Ability to translate business requirements into functional requirements for application development 

•  Ability to lead and motivate others in a cross-domain business environment, and to present and report to all levels within and outside of the organization 

•  Strong strategic thinker with track record of developing and implementing strategies that thoughtfully consider and balance industry and competitive dynamics, customer insights and commercial implications

•  Ensure content and quality of digital product releases, collaborating with Product Teams to establish effective launch plans

• Drive strategy and execution for multiple products, workflows, and platforms across diverse initiatives, capital projects, and stakeholder groups

Licensure/Certification:

•  Agile or lean experience/certification preferred (PSPO, CSPO, SAFe POPM, or similar)  

•  Epic certification required within 6 months from employment, including 2 test retakes. If position does not support Epic, then a bachelor’s degree is required in lieu of an Epic certification.

About Us:

Cook Children's Health Care System

Cook Children's Health Care System offers a unique approach to caring for children because we are one of the country's leading integrated pediatric health care delivery organizations. Patients benefit from the integrated system because it allows Cook Children's to use all of its resources to treat a patient and allows for easy communication between the various companies by physicians with a focus on caring for children and adolescents.

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.