EPIC Systems Integration - Staff

Sorry, this job was removed at 08:09 p.m. (CST) on Thursday, Oct 16, 2025
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Richmond, VA, USA
In-Office
Healthtech
The Role
**This is a hybrid position; candidate must be able to come on-site as needed**
The Systems Integration-Staff performs work associated with the engineering, maintenance, operation, and support of the organization’s critical System’s Integration Architecture responsible for the secure exchange of health and business data/information between systems, devices and applications both across the enterprise and with external cloud services, customers and partners.

Essential Job Statements

Operations

  • Analyze data as required to support Integration engineering and troubleshooting efforts.
  • Monitor integration performance using dashboards and reports.
  • Monitor and work integration error work queues.
  • Troubleshoot & resolve integration issues & errors.
  • Monitor vendor maintenance & release schedules.
  • Analyze impact of vendor upgrades & new releases in advance of changes.
  • Evaluate vendor upgrade & service bulletins and take necessary actions.
  • Update integration connections.
  • Update vendor specific public & private keys.
  • After hours, weekend, & holiday on-call rotation.
  • Maintain integration CMDB inventory.
  • Maintain technical documentation.
  • Work tickets in various Incident and Request queues.

Architecture, Design & Engineering

  • Elicit and record Integration Business & Functional Requirements.
  • Perform systems analysis & record findings.
  • Perform systems design using modeling tools (e.g. Visio) to prepare Integration Architecture diagrams.
  • Engineer Integration Translation tables.
  • Engineer filters to ensure compliance with Organizational Compliance policy.
  • Prepare Data Mapping specification.
  • Prepare Data Flow and Business Process Flow diagrams.
  • Define & execute Integration Test Scenarios.

Freedom To Act

Determines and develops approaches to solutions with input and review by manager and senior/specialist team members.

Ensure responsibility and visible commitment of diversity equity and inclusion programs/initiatives through collaboration and implementation of initiatives across the health.

Patient Population: N/A

Employment Qualifications

Required Education: Bachelors degree in Computer Science, Information Technology, Business or Engineering.

Preferred Education: N/A

Licensing/ Certification

Licensure/Certification Required: N/A

Licensure/Certification Preferred: N/A

Minimum Qualifications

Years and Type of Required Experience; 3 years Systems Integration or relevant experience

Other Knowledge, Skills and Abilities Required: Basic knowledge… Requirements definition and analysis. Common data standards and data exchange methods. Integration engineering concepts and techniques. Integration Engine usage, tools and, technologies. EHR or ERP main system functions.

Cultural Responsiveness: Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Other Knowledge, Skills and Abilities Preferred: Strong skills in Accountability, Active Listening, Analytical, Attention To Detail, Customer Service, Initiative and Time Management.

Working Conditions: Periods of high stress and fluctuating workloads may occur. May have periods of constant interruptions. Prolonged periods of working alone.

Physical Requirements

Physical Demands: N/A

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements: Manual dexterity (eye/hand coordination), Repetitive arm/hand movements, Finger Dexterity, Color Vision

Hazards: N/A

Mental/Sensory – Emotional

Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Other: Strong Accountability, Other:  Self Starter (Initiative), Other: Active Listening, Other: Attention To Detail, Other: Time Management

Emotional: Fast pace environment, Steady Pace, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent, change

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

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The Company
Richmond, , Virginia ,
10,644 Employees

What We Do

We are a strong, passionate team of more than 12,500 who take pride in caring for every person who comes through our doors. We lift each other up so we can provide the very best and safest care to those who need us most. Together. Every day. With the support of our university, we make up an academic medical center committed to excellence in patient care, innovation and training tomorrow’s health care workforce. We continue to educate, research and evolve – staying on the cutting edge of care. As a community of innovators, every team member can contribute a spark of ingenuity igniting a force to discover the next cure, hold the next hand, solve the greatest challenges and create the health care of tomorrow. We foster an atmosphere of respect and welcoming for all communities. We infuse our teams with diverse talent that inspires everyone to contribute openly and freely, maximizing their impact and creating meaningful change for our patients and community. Join our team and help us create a new kind of patient experience. Join VCU Health. EEO Statement: VCU Health System strictly prohibits and does not tolerate discrimination against, or harassment of, team members, applicants, or any other covered persons because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex (sexual orientation, gender identity or expression and pregnancy), protected veteran status, marital status, genetic information, or any other protected characteristics under applicable federal, state, or local law. Pay Transparency Provisions: VCU Health System complies with the Pay Transparency Provisions

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