Job Details
Applicants must be currently authorized to work in the United States.
ChristianaCare will not sponsor applicants for this position for an employment visa now or in the future.
Why ChristianaCare
Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!
ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America’s Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.
ChristianaCare Offers
- Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions.
- Generous paid time off with annual roll-over and opportunities to cash out.
- 12-week paid parental leave
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
Why Epic
The electronic health record (EHR) is foundational to the care we provide because it centralizes patient information, enabling informed decision-making and seamless care coordination. The EHR supports our ability to deliver high-quality, equitable, accessible care.
ChristianaCare is excited to transition from Cerner to Epic as the EHR across our sites of care!
This role is a HYBRID position requiring frequent on-site work. Must be within a commutable distance.
Epic certification preferred; if not certified, must become Epic certified within 3 weeks of completing the mandatory Epic training sessions.
Must be available to travel for Epic training beginning the week of 3/31/2025.
Education and Experience Requirements:
- Minimum Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field or higher is preferred.
- 5 years of demonstrated experience working with Epic systems or similar EHR platforms preferably in interface analysis or a related field.
- High School diploma with 7 years of related experience may be considered in lieu of bachelor’s degree.
- Epic Bridges Certification preferred.
Primary Function:
The primary function of the Bridges Interface Engineer role is to design, lead and manage the implementation and support of assigned interfaces. This includes leading analysis sessions to identify business needs, overseeing and creating technical designs, and managing issue triage necessary to implement and support these interfaces across the healthcare organization. The role involves collaborating and coordinating with interface project managers, application teams, and technical teams to ensure that interfaces meet the needs of end users.
Principal Duties and Responsibilities:
- Design, lead, and manage the entire implementation cycle of interfaces, web services, and industry-standard APIs (such as FHIR), including analysis, design, specification, implementation, go-live, and support.
- Coordinate and collaborate with application teams, subject matter experts, and third-party application experts to determine business needs, document requirements, and configure interfaces per the requirements. Partner with these groups to diagnose and resolve interface-related issues and support ongoing application projects as needed.
- Troubleshoot and design system interfaces. Recommend and implement creative HL7 solutions to meet complex workflow needs.
- Remains up to date on industry standards and recommendations for system to system communications. Adheres to industry and ChristianaCare best practices. Analyze, review, triage, and resolve day-to-day interface errors, including coordinating with technical teams, application teams, and third-party system representatives as necessary.
- Identify and analyze risks associated with technical project tasks and third-party systems; escalate as needed,.
- Lead the coordination of interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, server and networking teams, Epic Client System Administrators, and interface engine developers.
- Collaborate with interface engine developers to develop data-translation strategies to support the needs of Epic and third-party systems.
- Oversee and provide proactive support by monitoring live interfaces and collaborating with experts to resolve issues. Serve as the main point of contact for technical issues and general questions related to assigned applications
- Collaborate with Epic to implement new projects ﴾such as a new module﴿
- Lead and manage upgrades of assigned applications with Epic by setting timelines, maintaining continuous communication, and addressing issues
- Analyze and communicate the impact of issues
- Build relationships with end users and providing consistent support through day‐to‐day communication
- Communicate problem status and solutions to end users
- Lead training and support to end users.
- Development of quality interface documentation to maximize supportability
- Oversee the development and execution of comprehensive test plans.
#LI-CD1
Post End DateFeb 21, 2025
EEO Posting Statement
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Similar Jobs
What We Do
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs.
ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,336 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. It also includes the pioneering Gene Editing Institute.
ChristianaCare is nationally recognized as a great place to work, rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation’s Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America’s 50 Best Hospitals and continually ranked among the nation’s best by U.S. News & World Report, Newsweek and other national quality ratings. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, ChristianaCare is shaping the future of health care
