Epic Resolute PB Analyst

Oklahoma City Indian Clinic (OKCIC) is a non-profit corporation that provides culturally sensitive health care to the American Indian population. OKCIC services include not only basic medical care but also dental, optometry, behavioral health, fitness, nutrition, and other family programs.

Our mission is to provide excellent healthcare to American Indians. We do this by putting people first, providing quality services, and maintaining our Integrity and Professionalism.

We are looking to add compassionate team players to our growing team as we continue to work toward our goal of becoming the national model for American Indian Health Care.

The Oklahoma City Indian Clinic (OKCIC) is implementing Epic, and we're seeking an experienced Epic Resolute Professional Billing Application Analyst to help design, configure, and optimize the technology supporting our professional billing and revenue cycle operations.

In this role, you'll partner with Revenue Cycle, Finance, Patient Access, clinical departments, and operational leaders to build workflows that improve charge capture, claims processing, reimbursement, and billing accuracy. Your work will help ensure providers are reimbursed accurately while supporting a seamless financial experience for patients.

If you're passionate about healthcare technology, revenue cycle operations, and solving complex workflow challenges, we'd love to hear from you.

Applicants claiming Indian Preference must complete the full application and must provide documentation verifying eligibility (such as a tribal enrollment card or Certificate of Degree of Indian Blood (CDIB)).

Requirements:

• Configure and maintain the Resolute Professional Billing account infrastructure, service fee codes, and automatic posting parameters
• Build and optimize charge review, claim error, and administrative follow-up workqueues (WQs) to streamline billing workflows
• Design system-based credit split rules, collection parameters, and patient statement generation processes
• Conduct validation testing for charge router logic to ensure clinical actions transfer accurately into financial billing statements
• Provide analytical support to identify, troubleshoot, and resolve systemic billing leakages or payment posting delays

The Oklahoma City Indian Clinic is a nonprofit organization, not a federal employer. Indian preference hiring laws apply. The Clinic is a 501(c)(3) non-profit corporation and an Equal Employment Opportunity (EEO) employer. The Clinic adheres to all applicable laws prohibiting discrimination in employment, including protections based on race, color, sex, national origin, age, disability, religion, veteran status, and other characteristics as required by federal, state, or local law.

• Must align with OKCIC vision, mission, and core values
• Bachelor's degree in Finance, Accounting, Healthcare Administration, Health Informatics, Healthcare Information Technology, Information Systems, Business Administration, or a related healthcare, business, or technical field required. An equivalent combination of education and progressively responsible experience may be substituted, with one (1) year of additional relevant experience accepted in lieu of each year of required education.
• Minimum of four (4) years of progressively responsible experience supporting healthcare information technology, electronic health records (EHR), professional billing, revenue cycle, patient financial services, or enterprise healthcare applications required.
• Candidates must successfully pass the Epic Sphinx Assessment as part of the interview and selection process to be eligible for employment in this position.
• Experience configuring, implementing, testing, supporting, or optimizing Epic Resolute Professional Billing or other healthcare billing and revenue cycle applications is strongly preferred.
• Experience supporting professional fee billing, charge capture, claims processing, payment posting, reimbursement, account management, payer workflows, denial management, or revenue cycle optimization preferred.
• Working knowledge of professional billing operations, healthcare reimbursement methodologies, payer requirements, charge routing, revenue cycle workflows, regulatory requirements, and healthcare technology best practices preferred.
• Demonstrated ability to analyze clinical and financial workflows, translate business requirements into technical solutions, troubleshoot application issues, and optimize system performance.
• Strong analytical, organizational, communication, customer service, and problem-solving skills with the ability to effectively collaborate with revenue cycle, finance, patient access, clinical, operational, and technical stakeholders.
• Epic certification, accreditation, or proficiency in Resolute Professional Billing or assigned application(s) preferred.
• Certification may be required based on the assigned application or role responsibilities.
• Professional certifications such as Certified Professional Biller (CPB), Certified Revenue Cycle Representative (CRCR), Certified Healthcare Financial Professional (CHFP), or equivalent healthcare revenue cycle credentials are preferred but not required.
• Other clinical, technical, or professional certifications may be required based on assigned responsibilities.
• Must maintain all required certifications, credentials, and continuing education applicable to the position throughout employment.