Epic Lumens Analyst

This is a remote position.

Superlanet is seeking an experienced Epic Lumens Analyst for our Texas-based healthcare client. This is a direct-hire, primarily remote opportunity with periodic onsite travel required. The ideal candidate will possess deep knowledge of gastroenterology and endoscopy workflows, along with hands-on experience building, optimizing, and supporting the Epic Lumens application.

• Configure, build, test, maintain, and optimize the Epic Lumens application to support gastroenterology and endoscopy clinical workflows.
  
• Partner with physicians, nurses, operational leaders, and IT stakeholders to gather requirements and translate business needs into effective Epic solutions.
  
• Support new implementations, upgrades, enhancements, and ongoing optimization initiatives within the Lumens application.
  
• Analyze workflows and recommend system improvements that enhance efficiency, quality, and user satisfaction.
  
• Develop training materials, provide end-user education, and support go-live activities.
  
• Troubleshoot application issues, perform root cause analysis, and drive timely resolution of system-related concerns.
  
• Participate in project planning, testing, change management, and cross-functional initiatives impacting clinical operations.
  
• Collaborate with other Epic application teams to ensure seamless integration and workflow alignment across the organization.
  

• Active Epic Lumens Certification or Accreditation required.
  
• Bachelor's degree in Healthcare, Information Technology, Business, or a related field.
  
• In lieu of a degree, four (4) years of additional relevant professional experience may be considered.
  
• Minimum of 3–5 years supporting Epic clinical applications, including at least 1–2 years of direct Epic Lumens build and support experience.
  
• Strong understanding of gastroenterology, endoscopy, and procedural clinical workflows.
  
• Experience implementing, configuring, and supporting Epic applications within a large healthcare organization.
  
• Excellent communication, analytical, troubleshooting, and stakeholder management skills.
  

• Experience supporting procedural and imaging-focused Epic applications, including Epic Radiant and/or Epic Cupid.
  
• Knowledge of Epic integrations, interoperability, and clinical workflow optimization.
  
• Experience participating in Epic upgrades, large-scale implementations, and go-live support activities.
  
• ITIL Foundation Certification strongly preferred.