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Department
Information TechnologyJob Summary
Under minimal supervision, this role is responsible for the development, designing, and delivering the training/curriculum for the Epic electronic health record, and leads their team in growing their training and Instructional design skills. Consults with operational leaders, key staff, analysts and other training professionals on staff training needs on multiple Epic applications. The Lead Instructional Designer supports the Epic training environments, and Denver Health curriculum and e-learning for system applications for new hire and end user training. The Lead Instructional designer monitors training program effectiveness. Supervises and assigns personnel to the various training tasks and guides their activities. Reviews and evaluates work and prepares performance reports.
***Candidate must live in or relocate to Colorado***
Essential Functions:
- Responsible for maintaining the confidentiality, integrity, and availability of electronic protected health information and systems and processes that store or handle electronic protected health information. (5%)
- Responsible for reporting any security incident you become aware of to the Information Security Manager. (5%)
- Responsible for using elevated system privileges only when necessary and not using elevated system privileges for day-to-day and routine activities. (5%)
- EDUCATION PROGRAM DEVELOPMENT:
• Designs and develops course curricula based upon workflow analysis, a thorough understanding of the application and how these two factors interface.
• Reviews and revises curricula to meet the training needs of employees based upon feedback, needs assessments or updated versions of the application.
• Uses job-specific materials and references to make information relevant to participants.
• Creates curriculum for both instructor led and web-based learning using tools such as Adobe Creative Suites & Captivate.
• Develops user manuals, job aids and step-by-step instruction.
• Helps convey the clinical workflow decisions, as well as how the application functions, to the end-user community throughout the training process.
• Analyze content, target audience, job tasks, and learner environment to identify appropriate instructional strategies and define learning objectives.
• Creates computer-based training content that effectively targets the specific needs of the users and applications in question.
• Organizes course content to produce curriculum that meets learning needs of the business.
• Develops and manages timelines and milestones.
(55%) - COLLABORATION:
• Communicates the creation and location of the site to end-users. Updates site content and course materials so that users training materials are relevant and accurate.
• Acts as liaison with clients, taking time to understand their needs and developing the client relationship through effective communication and personal skills.
• Collaborates with Subject Matter Experts (SMEs) to develop and modify instructional material.
• Incorporates feedback from peers, supervisors, and manager to help improve design process.
• Provides guidance and specialized instructional design knowledge to other members of the Instructional Design team.
(10%) - EDUCATION PROGRAM DELIVERY:
• Adequately prepares to deliver the training curriculum. Prepares all training materials ready for class. Improvises alternate presentation methods when tools malfunction.
• Conducts training sessions
• Develops and delivers specific application training curriculums and educational materials to ensure successful end user training.
• Co-facilitate with content matter instructors to ensure learning and a cohesive program
• Works with MC Strategies, or other Learning management System as required, for mandatory computer-based training.
(10%) - PROGRESSIVE RESPONSIBILITY:
• Promotes positive interpersonal (customer) relationships with fellow employees, physicians, patients and visitors. Treats these individuals with courtesy, dignity, empathy and respect; consistently displays courteous and respectful verbal and non-verbal communications.
• Adheres to, complies with and demonstrates support for the mission and values of Denver Health. Supports and adheres to the Denver Health Dozen.
• Ensures confidentiality of patient information by creating and maintaining a secure and trusting environment by not sharing information learned on the job, except when necessary in the performance of the job responsibilities or to improve a patient’s care.
• Adheres to Denver Health and departmental attendance guidelines (10%)
Education:
- Bachelor's Degree required.
Work Experience:
- 4-6 years of adult education or corporate training experience required.
- Epic electronic health record experience is necessary.
Knowledge, Skills and Abilities:
- Knowledge of Web-based e-learning and other new media applications, instructional design models and design aesthetics with an ability to design print materials that appeal to a variety of learning styles.
- Ability to use audiovisual equipment and apply the use of multi-media into presentations.
- Ability to navigate on Intranets and Internets including performing searches and research.
- Experience with Adobe Acrobat, Creative Suites and Captivate preferred.
- Experience using graphic editors such as Adobe Photoshop, SnagIt or Paint.NET preferred Proficient in the use of MS Office applications (Outlook, Excel, Word and PowerPoint) required.
- Experience with Microsoft SharePoint preferred.
- Excellent oral and written communications skills
Shift
Days (United States of America)Work Type
RegularSalary
$82,700.00 - $128,100.00 / yrBenefits
Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
Free RTD EcoPass (public transportation)
On-site employee fitness center and wellness classes
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education & development opportunities including career pathways and coaching
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Our Values
Respect
Belonging
Accountability
Transparency
All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.
As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.
Applicants will be considered until the position is filled.
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What We Do
Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 547-bed acute care medical center, Denver’s 911 emergency medical response system, 9 family health centers, 19 school-based health centers, the Rocky Mountain Poison and Drug Center, Public Health Institute at Denver Health and The Denver Health Foundation. As Colorado’s primary safety net institution, Denver Health is a mission-driven organization that has provided more than $3.3 billion in care for the uninsured in the last ten years. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving approximately 185,000 individuals and 67,000 children a year. Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE). “Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Denver Health is an equal opportunity employer of all individuals, including women, minorities, protected veterans and individuals with disabilities.” Visit the Denver Health CAREER CENTER: http://www.denverhealth.org/about-us/career-center
