**Please note that ChristianaCare does not offer travel, relocation, or temporary housing assistance for this role. Applicants must reside within a reasonable commuting distance or be able to work onsite without travel or housing support
Earn Extra Income This Fall Supporting ChristianaCare’s Epic Launch
ChristianaCare is hiring Epic At‑The‑Elbow (ATE) Support Specialists to assist administrative teams during our Epic electronic health record go-live. This short-term opportunity is perfect for anyone looking to earn additional income before the holidays while gaining valuable experience with one of the most widely used systems in healthcare.
What You’ll Do
- Provide real-time, in-person support to front-desk, scheduling, registration, billing, and patient access teams.
- Guide staff through Epic steps for check‑in/out, appointment scheduling, insurance verification, referrals, and work queue navigation.
- Offer calm, supportive assistance during live interactions with patients and families.
- Capture user questions and issues and route them to the appropriate support teams.
- Reinforce training materials, tip sheets, and best practices.
- Participate in shift huddles and collaborate with super users and ATE leads.
What You Bring
- Experience in administrative, customer service, business office, or patient access roles.
- Experience using Epic for administrative workflows.
- Strong communication and customer service skills.
- Ability to stay organized and helpful in a fast-paced environment.
Why This Role Is a Great Fit
- Extra income before the holiday season
- A short-term assignment from September through November 2026
- A fast-paced, energizing environment
- A strong résumé builder — Epic experience is valued nationwide
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/
Skills Required
- Experience in administrative, customer service, business office, or patient access roles
- Experience using Epic for administrative workflows
- Strong communication and customer service skills
- Ability to stay organized and helpful in a fast-paced environment
What We Do
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,336 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. It also includes the pioneering Gene Editing Institute. ChristianaCare is nationally recognized as a great place to work, rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation’s Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America’s 50 Best Hospitals and continually ranked among the nation’s best by U.S. News & World Report, Newsweek and other national quality ratings. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, ChristianaCare is shaping the future of health care
