Epic Director - Cheers CRM Application

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.

At Huron, Directors lead with expertise and collaboration, partnering with Huron and client leaders to create sustainable solutions that drive meaningful results. As a Director, you will work within our Digital Healthcare EHR team, helping clients develop innovative strategies to advance their clinical and financial outcomes. You’ll build lasting relationships, create networking opportunities, and contribute to Huron’s success.
Your role will foster a supportive, inclusive environment, empowering team members and creating a workplace where diverse perspectives are valued. If you’re passionate about driving impactful solutions and believe in the power of collaboration, Huron offers a rewarding path forward.

As an Epic Director, you will:

• Provide strategic leadership and insights on solution development and project delivery of innovative digital health solutions

• Lead a team of professional consultants in the delivery of technical solutions to our healthcare clients ensuring alignment with their strategic goals and regulatory compliance

• Leverage your internal and external networks to contribute to new business by delivering sales and industry presentations, participating in negotiations, and successfully closing contracts for new work.

• Partner with consultants and client personnel to identify, quantify, implement and measure process improvement initiatives

• Deliver solutions tailored to each client’s unique needs, enhancing both impact and accessibility across healthcare services

Requirements:

• Bachelor’s degree required, MBA preferred

• 12+ years’ consulting experience in management consulting working with large, complex healthcare organizations

• Project leadership with a demonstrated success in managing large-scale integrated projects within hospitals or health systems

• Current Epic certification with extensive knowledge of Epic Cheers CRM application

• CRM expert with experience in the strategic analysis of patient experience, contact center, digital front door, and the CRM/patient engagement tools on the market and in use at Epic sites

• Authorization to work in the United States

• A willingness and ability to travel every week and work extended hours as needed

The estimated base salary range for this job is $150,000 - $175,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $195,000 - $227,500. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position LevelDirector

CountryUnited States of America