Epic Cupid Certification Required
Cupid Analysts are the primary support contact for the Epic Cupid Application. Cupid analysts coordinate issues which arise for their application area and must be knowledgeable about the organization's policies, procedures, quality standards, and business operations. Familiarity with a healthcare organization's Pharmacy Department workflows, regulatory requirements, and patient experiences as well as understanding a wide array of integration points is required. Cupid analysts must make decisions regarding the urgency and or seriousness of calls and serve as a liaison between the technical staff of the department and the department’s wide variety of customers and must escalate appropriately to resolve issues. Depending on operations, business or project needs, the Cupid Analyst may be asked to perform duties outside what is defined in the job description on a temporary basis
Required Knowledge & Skills
Education: High School Diploma or GED
Experience: Three years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Qualifications
*Current Epic certification(s) or accreditation in area of support is preferred. Epic certification in other areas may be considered initially. If Epic certification(s) in area of support has not been obtained or has lapsed, certification(s) related to area of support must be achieved during first 90 days. Epic certification(s) in area of support must be kept current, completing NVT (new version training) and re-certification as required.
*Bachelors Degree preferred.
*Additional Epic Certifications or Accreditations and Badges preferred but not required.
*Analyst level and role specific qualifications outlined in the Information Technology Analyst Ladder policy.
Skills Required
- Epic Cupid certification in area of support (must have or obtain within first 90 days; maintain currency via NVT/re-certification)
- High School Diploma or GED
- Three years of related experience with specialized practices, equipment, and procedures
- Familiarity with Pharmacy Department workflows, regulatory requirements, patient experience, and integration points
- Analyst level and role-specific qualifications as outlined in the Information Technology Analyst Ladder policy
- Bachelor's Degree
- Additional Epic certifications, accreditations, and badges
What We Do
Tanner Health System is a regional healthcare provider serving west Georgia and east Alabama. With over 70 years of history, the system operates five hospitals and nearly 40 practice locations, providing community-based care through a dedicated team of clinical and non-clinical professionals.
