Epic Cogito Systems Analyst III

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. As a Systems Analyst III, you will participate in feasibility analysis, estimation, planning, design, development, prototyping, implementation, and quality assurance of automated systems, as well as guide system modifications. In this role, you will define training requirements, assist with training on automated systems, and recommend solutions to enhance overall system functionality. This team operates on the cutting edge of data and analytics technology, including implementation of the Epic AI suite with new modules continuously being introduced, while also supporting international initiatives that require strong technical and analytical capabilities.

A caregiver in this role works remotely in Ohio, Florida, or Nevada, Monday through Friday from 8:00 a.m. – 5:00 p.m. EST, with on-call responsibilities as needed on a rotating basis.

Candidates must reside in Ohio, Florida, or Nevada to be considered for this position.

A caregiver who excels in this role will:  

• Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.  

• Define training requirements and assist with automated systems training.  

• Recommend solutions to enhance system functionality. 

• Support and design department project assignments and small system implementation. 

• Provide input to solution development efforts. 

• Maintain schedules. 

• Track information system resources for assigned projects. 

• Report on project timelines and document performance. 

• Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. 

• Maintain project task plans, documentation and communications. 

• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:   

• Associate’s degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position

• OR High School Diploma / GED or equivalent and seven years of experience

• OR Bachelor’s degree and three years of experience

• Strong analytical, critical thinking and communication skills

• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date

Preferred qualifications for the ideal future caregiver include:

• Bachelor’s degree

• Microsoft, CompTIA, or equivalent certification

• Epic Cogito Certifications

• Programming experience

• Radiant knowledge

• Experience with multiple reporting tools (including Clarity)

• Familiarity with system cadence and ADT workflows within Epic

Physical Requirements:

• High degree of dexterity to produce materials on a computer.

• Requires normal or corrected vision, hearing and speech.

• Mobility sufficient to attend meetings.

• Ability to lift up to 25 pounds.

• The position must be available after hours for support by pager and computer dial-in.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required. 

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.