Epic - Beaker Analyst - Remote

Requisition Number: 2359233
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Optum Insight Epic Beaker team is building an innovative, comprehensive Epic services capability using the collective expertise of our clinical, consulting, delivery, technology and operations teams. We bring together some of the greatest minds in the industry to further our mission of making the health system work better for everyone. For you, that means working on high performance teams to leverage the power of technology and services delivery to improve care.
Solid candidates for this role will be able to demonstrate self-motivation, individual leadership and team collaboration.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

• Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows
• Provide Epic product function expertise for the design, build, and testing for Beaker module(s)
• Collaborate with end users to design, scope and build Epic enhancements and configure system build to resolve incidents in accordance with Service Level Agreements (SLAs)
• Provide technical and or clinical consultation including application configuration and integration with third party applications. Review, analyze, and evaluate system needs to develop recommendations for customers
• Develop, support and maintain workflow documentation, test scripts and configuration guides for core pieces of application functionality
• Perform daily monitoring of applications in production use; including 24/7 on call coverage as required
• Work with trainers to develop and maintain application specific training curriculum and materials
• Develop strong relationships with operational stakeholders, customers and business partners
• Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Active / current Epic proficiencies, accreditation or certification in; Beaker CP OR Beaker AP
• 3+ years of healthcare experience
• 3+ years of direct clinical experience
• 2+ years of Epic Experience
• Direct client healthcare domain knowledge such as Clinical Lab workflows, and lab draw stations workflows

Preferred Qualifications:

• Experience with device integration
• Proficiency with Excel, Visio, PowerPoint and SharePoint
• Proven ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills

Key Competencies:

• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite of EMR applications
• Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams
• Demonstrate the ability to build and maintain strong internal relationships as well as motivate and inspire other team members through strong consultative skills
• Demonstrates a strong ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems
• Demonstrate strong relationship management skills and ability to handle challenging interpersonal situations

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.