We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Description – Epic Automation EngineerThe Epic Automation Engineer is responsible for building and maintaining automated workflows, monitoring solutions, and system integrations that support Epic operational excellence. This role partners with Epic application, infrastructure, security, and service management teams to automate repeatable processes, improve observability, and streamline incident and compliance workflows.
Key ResponsibilitiesDesign, develop, and maintain automation solutions supporting Epic systems, infrastructure, and operations, including scripting, scheduling, and orchestration.
Build automated monitoring and dashboards to track Epic system health, performance, and operational KPIs.
Integrate Epic monitoring and alerting with ServiceNow to automate incident creation, routing, and tracking.
Develop and maintain log analysis, alerting, and anomaly detection using enterprise monitoring tools (e.g., Splunk, AppDynamics).
Automate compliance, security, and audit checks, generating actionable alerts and audit‑ready reports.
Reduce manual operational effort by automating routine tasks such as health checks, validation steps, and data collection.
Partner with Epic application teams (e.g., Client Systems, ODBA, Cogito) to identify automation opportunities and implement scalable solutions.
Support Epic upgrades, migrations, and environment changes by building automation to validate readiness and post‑change health.
Document automation solutions, runbooks, and operational standards.
5+ years Experience integrating monitoring and alerting tools with IT service management platforms (e.g., ServiceNow).
Experience supporting or integrating with Epic systems or other healthcare platforms.
Experience building automation and scripting solutions (e.g., PowerShell, Python, Bash, or equivalent).
Strong understanding of enterprise system monitoring, logging, and alerting concepts.
Ability to troubleshoot complex, cross‑system operational issues.
Strong collaboration and communication skills.
Experience automating Epic operational workflows or healthcare IT platforms.
Familiarity with Splunk, AppDynamics, or similar monitoring tools.
Experience with compliance or audit automation in regulated environments.
Knowledge of infrastructure, networking, or database platforms supporting Epic.
Epic certification or formal Epic training.
Automation and operational efficiency
System observability and reliability
Problem solving and root‑cause analysis
Cross‑team collaboration
Security and compliance awareness
Education:
Bachelor's degree preferred/specialized training/relevant professional qualification.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$83,430.00 - $222,480.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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