Epic Analyst I

Posting Date

04/09/2026

2000 16th St, Denver, Colorado, 80202-5117, United States of America

GENERAL PURPOSE OF THE JOB

An Epic Analyst I, Client System Administrator ensures the Epic platform demonstrates high reliability, scalability, performance, and recovery best practices to support business strategy and operations. (Travel: Up to 25%).

ESSENTIAL DUTIES & RESPONSIBILITIES

Incident and request resolution

• Monitor ServiceNow for incidents and requests assigned to team
• Follow-up with requesters as needed for additional information
• Update status and document notes and resolution
• Some on-call responsibilities for urgent issues
• Documenting and migrating build
• Monitor network and server activity for performance, end user compliance, and security breaches.
• Manage user access, logins, and environment configurations

Implementation support

• Assist in requirements gathering, workflow analysis, build, testing, and go-live phases of the implementation
• Collaborate with technical teams, application teams, and Epic Hosting to ensure proactive support and integration requirements
• Serve as liaison between teammates and client technical stakeholders
• Documenting and migrating build
• Written and verbal collaboration with end users and internal partners to understand issues, design solutions, and explain workflows
• Engaging with third parties to define, build, test, and troubleshoot integrated workflows

Upgrade, enhancement, and special projects work

• Support Epic upgrades in assessing needs, completing build, testing, and build
• Work in Nova, Orion, Asana, and other tools to document build steps and statuses
• Work with end users and SMEs to understand enhancement and optimization requests
• Research, design, build, and testing of workflows and enhancements
• Documenting and migrating build

Other duties as assigned.

• Mentoring and training other Epic team members and maintain knowledgebase documentation

EDUCATION AND EXPERIENCE

Required

Bachelor’s Degree

Preferred

Knowledge and experience in the following areas:

• Epic Community Connect
• Nephrology and kidney care
• Project management
• Epic hardware integration and mapping
• Windows Administration
• Epic BCA

Proficiency with the following tools:

• Epic tools such as Orion, Nova, and Sherlock
• Microsoft Office products
• Active Directory
• Citrix

One or more of the following Epic Build Certification(s):

• Cadence, Prelude, Real Time Eligibility, Referrals
• EpicCare Ambulatory, EpicCare Link, Care Everywhere, MyChart, HIM/Identity
• Resolute Professional Billing, Claims, Contracts, Electronic Remittance, Charge Router,
• Data Courier
• Security
• Reporting Workbench

Project Management Certification (PMP or CAPM)

TRAVEL AND TIME REQUIREMENTS

Travel: Up to 25% for visits to customer practices, team meetings, conferences, and training

Nights/Weekends: Occasional nights and weekend work needed during onsite trips and to support urgent issues

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-KM4

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Salary Range for the role is $62,000.00 - $95,000.00 per year.

 

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.

New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour

Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.