Job Description:
The EOS program is a multi-year, enterprise-wide business transformation aimed at reimagining end-to-end processes, data models, and technology platforms to drive agility, efficiency, and superior customer and associate experiences.
The EOS Business Transformation PMO Director serves as the central control tower for the program, ensuring integrated planning, governance, and execution across all transformation pillars. This role is critical in driving alignment, transparency, and delivery discipline across a complex, global portfolio spanning ERP (SAP S/4HANA), CRM (Salesforce), and End-to-End Planning (OMP), ultimately ensuring realization of the EOS value case.
Key Responsibilities
Program Leadership & Integration
Lead the integrated program plan across all transformation towers, ensuring alignment to strategic objectives, milestones, and value delivery.
Act as the single point of orchestration across Digital Core (ERP and Mars/Segment edge capabilities), Digital Growth (CRM & eCommerce), and End-to-End Planning programs, actively managing interdependencies and trade-offs.
Establish and maintain a strong program “drumbeat” to drive execution consistency across a 1000+ member global organization.
Governance & Decision-Making
Design and operate a best-in-class governance model, enabling fast, high-quality decision-making at executive and program levels.
Facilitate senior stakeholder alignment and ensure clarity of accountabilities across business, technology, and external partners.
Lead stage-gate processes and ensure disciplined adherence to program standards and controls.
Program Controls & Performance Management
Own program-wide planning, tracking, and performance management, ensuring transparency on progress, risks, and value realization.
Implement and continuously improve robust program management frameworks including:
Risk, issue, and dependency management
Change control and scope management
Integrated planning
Provide clear, actionable reporting and insights to executive leadership, focusing on critical risks, interdependencies, and mitigation actions.
Risk & Issue Management
Proactively identify, assess, and mitigate program risks across all workstreams.
Drive a culture of early escalation and rapid resolution of issues.
Ensure appropriate risk governance and mitigation strategies are in place across all program layers.
PMO Capability & Ways of Working
Define and deploy standard methodologies, tools, and ways of working across the program (waterfall, agile, hybrid as appropriate).
Build and lead a high-performing global PMO organization, including capability development and resource planning.
Establish best-in-class knowledge management practices to ensure reuse, consistency, and scalability.
Stakeholder & Vendor Management
Partner closely with senior business and technology leaders to ensure alignment and commitment to program objectives.
Oversee strategic vendor and system integrator governance, ensuring performance, accountability, and value delivery.
Act as a trusted advisor to the EOS Leadership Team on program health, risks, and strategic decisions.
Project Management Capacity
Build and manage the EOS Project Management resource pool.
Drive consistent and efficient hiring, training and project delivery practices aligned with Mars frameworks.
Program Communications
Drive consistent and efficient hiring, training and project delivery practices aligned with Mars frameworks.
Job Specifications/Qualifications
Degree in Business, Engineering, or related field (MBA or equivalent preferred)
Knowledge / Experience
15+ years of experience across FMCG or similarly complex global organizations
Proven track record leading large-scale, global business transformation programs (multi-year, multi-workstream)
Strong experience with ERP/SAP transformations (S/4HANA preferred)
Experience working outside of PMO (e.g., operations, supply chain, commercial)
Exposure to Demand or Planning transformations (preferred)
Demonstrated success in:
Program strategy, planning, and execution
Governance and operating model design
Leading large, distributed teams
Experience managing senior stakeholders, including executive-level engagement
Strong ability to operate in highly matrixed environments, influencing without direct authority
#TBdigital
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
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What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
