Entry-Level Operations Representative

Posted Yesterday
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Fort Wayne, IN, USA
In-Office
50K-50K Annually
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Coordinate and execute shipments from pickup through delivery, monitor load progress, resolve service issues, maintain accurate shipment documentation in internal systems, communicate with carriers/drivers and internal teams, and support carrier sourcing, bidding, and rate negotiation while building freight operations and sales skills.
Summary Generated by Built In
Company Description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

  • No Fail Service
  • Personalized Communication
  • Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Job Description

**Key Responsibilities**

  • **Freight Operations & Execution**
  • Jump into the action by coordinating and executing shipments from pickup through delivery
  • Keep your finger on the pulse—monitor load progress and share updates, flag delays, or tackle issues head-on
  • Be the problem-solver who resolves service hiccups quickly and professionally
  • **Systems & Process Management**
  • Get hands-on with load details in our internal systems (including Transport Pro)
  • Keep everything crystal clear across customer portals and tracking tools—accuracy is your superpower
  • Stay organized by ensuring all shipment documentation is complete and ready to go
  • **Communication & Collaboration**
  • Be the connector! Communicate with carriers, drivers, and internal teams to keep everything running smoothly
  • Team up with Carrier Sales and Account Management to support customer needs and celebrate wins together
  • Keep everyone in the loop with timely, clear updates that keep stakeholders informed and confident

 

  • **Carrier Sales Exposure & Development**
  • Level up your skills by learning how to bid on spot freight and mastering market pricing strategies
  • Get involved in sourcing and vetting carriers to cover loads—build your network while you work
  • Dive into the exciting world of rate negotiation and carrier relationship management
  • Expand your freight knowledge by exploring lanes, capacity trends, and market dynamics

Qualifications

**Qualifications**

  • High school diploma or equivalent required; associate's degree preferred (bonus points if you've got one!)
  • Sharp eye for detail—you catch what others miss and love keeping things organized
  • Multitasking ninja who thrives when juggling multiple priorities in a fast-paced environment
  • Communication superstar with excellent written and verbal skills (we're talking clear, confident, and compelling)
  • Google Suite proficiency—you know your way around Docs, Sheets, and Gmail like a pro
  • Solid work ethic, rock-solid dependability, and a genuine team-player attitude that makes collaboration fun

Additional Information

This role offers a clear path into Carrier Sales or Account Management, providing hands-on experience in both operational execution and revenue-driving activities within the business.

Skills Required

  • High school diploma or equivalent
  • Associate's degree
  • Strong attention to detail and organizational skills
  • Ability to multitask and manage priorities in a fast-paced environment
  • Excellent written and verbal communication skills
  • Proficiency with Google Suite (Docs, Sheets, Gmail)
  • Dependable work ethic and team-player attitude
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The Company
815 Employees

What We Do

Founded in 2011, Circle Logistics is a privately held third-party logistics (3PL) company based in Fort Wayne, Indiana. They move approximately 33,000 loads per month across the U.S., Canada, and Mexico using an asset-based fleet and a vetted carrier network. They serve a diverse range of clients, from family-owned manufacturers to Fortune 500 supply chains, across multiple freight modes.

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