We currently have an exciting opportunity within our Claims Insights team at Marsh. This role will be based in Norwich and is a hybrid role that has a requirement of working at least three days a week in the office.
Reporting to the Claims Insights Team Leader, this role will be responsible for producing both standardised and bespoke claims and wider data analytics reporting for our clients, as well as engaging with key business stakeholders and project managing wider claims analytics initiatives.
What can you expect?
- The chance to work with a diverse, global client base as part of the world’s largest insurance broker.
- A varied, high-impact role with intellectually stimulating work on a variety of propositions.
- A collaborative and experienced team, where your contribution will matter and your growth will be supported.
- Clear opportunities to build your career within a leading global organization.
- The opportunity to make a real difference every day, helping shape the future of analytics in Marsh Risk.
We will rely on you to:
- Merge and consolidate complex data from a variety of sources
- Produce claims data summaries and insights as per our standard reporting templates, or bespoke data analysis as agreed with the client servicing team.
- Analyse performance trends and anomalies within clients' claims histories.
- Contribute to the achievement of Marsh Service Level Agreements, Key Performance Indicators and business objectives through the provision of Claims Reports and other standard or bespoke claims data services as required.
- Build excellent business relationships and engage with key business stakeholders such as Claims Executives, Client Executives and Operational Risk Consultants to be an ambassador for the team and to identify future opportunities.
- Focus on bespoke reporting where possible, which will sometimes mean presenting to clients.
- Continue to innovate by finding new and more efficient ways of completing our work as well as new solutions to support the business and our clients, for example through collaboration with the Claims Solutions and Operational Risk Consulting teams.
- Consider the commerciality of our work and how we can continue to be more efficient.
- Engage with the wider Analytics and Risk Consulting teams, particularly around efficiency gains and automation to support the continual progression of the team.
- Continue to maintain technical skills.
What you need to have:
- Good level of education (computing or data related subjects/qualifications deal).
- Advanced Microsoft Excel skills.
- Keen interest in numerical tasks and projects.
- Excellent attention to detail.
- Good communication skills (both verbal and written).
- The confidence to work with a range of internal stakeholders and build trusted working relationships.
- A continuous improvement mindset.
What makes you stand out:
- Any previous experience in claims or broader insurance
- Knowledge or use of PowerBI, SQL Queries, or Python
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
Skills Required
- Good level of education (computing or data related subjects/qualifications)
- Advanced Microsoft Excel skills
- Keen interest in numerical tasks and projects
- Excellent attention to detail
- Good communication skills (verbal and written)
- Confidence working with internal stakeholders and building trusted relationships
- Continuous improvement mindset
- Ability to work in Norwich hybrid, at least three days per week in the office
- Previous experience in claims or broader insurance
- Knowledge or use of PowerBI
- Knowledge or use of SQL queries
- Knowledge or use of Python
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
