The Role
JOB DETAILS
Place of Work: NYC HQ, 34-01 38th Avenue, Suite 302 – New York, NY 11101
Salary: 65K-70K
Other: Full Time or Seasonal
ABOUT RWS GLOBAL
As the world’s largest producer of groundbreaking live entertainment, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.
Headquartered in New York, London, Cincinnati and Sydney with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide.
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.
JOB SUMMARY
Manages the day-to-day operations of the production; managing logistics, schedules, talent and crew to ensure smooth execution of the project maintaining the established vision set forth by creative.
Job Overview: The Entertainment Manager is responsible for managing the day-to-day operations of production, including coordinating logistics, managing production schedules, and overseeing the technical and operational aspects. This role requires a detail-oriented professional who can efficiently manage resources, crews, and equipment to ensure seamless execution of projects. The Entertainment Manager will collaborate closely with producers, directors, technical teams, casts, and vendors to deliver high-quality content that aligns with the creative vision and budget constraints. The Entertainment Manager will also communicate closely with the client.
KEY TASKS
Role & Responsibilities:
Character Attributes:
DIVERSITY AND INCLUSION STATEMENT:
DIVERSE IS WHO WE ARE
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.
So, bring all of who you are, no questions asked.
Place of Work: NYC HQ, 34-01 38th Avenue, Suite 302 – New York, NY 11101
Salary: 65K-70K
Other: Full Time or Seasonal
ABOUT RWS GLOBAL
As the world’s largest producer of groundbreaking live entertainment, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.
Headquartered in New York, London, Cincinnati and Sydney with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide.
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.
JOB SUMMARY
Manages the day-to-day operations of the production; managing logistics, schedules, talent and crew to ensure smooth execution of the project maintaining the established vision set forth by creative.
Job Overview: The Entertainment Manager is responsible for managing the day-to-day operations of production, including coordinating logistics, managing production schedules, and overseeing the technical and operational aspects. This role requires a detail-oriented professional who can efficiently manage resources, crews, and equipment to ensure seamless execution of projects. The Entertainment Manager will collaborate closely with producers, directors, technical teams, casts, and vendors to deliver high-quality content that aligns with the creative vision and budget constraints. The Entertainment Manager will also communicate closely with the client.
KEY TASKS
Role & Responsibilities:
- Relationship Management: Provides world-class customer service, ensuring client satisfaction at all times.
- Production Planning & Scheduling: Develop detailed production schedules, timelines, and workflows for various projects, ensuring all elements are planned, organized, and executed on time and within scope.
- Resource Management: Oversee the allocation of resources, including crew, equipment, and locations, to ensure optimal use of assets for each production.
- Budget Management: Day to day management of the production budget, tracking costs, managing expenses, and negotiating with vendors and suppliers to ensure cost-effective operations.
- Vendor & Contractor Management: Manage relationships with external vendors, freelancers, talent and contractors, including negotiating contracts, managing deliverables, and ensuring compliance with production standards.
- Crew Coordination: Hire, schedule, and manage production crews and technical personnel, ensuring they are fully briefed and equipped for each production.
- Logistics & Operations: Coordinate all site logistics, including venue coordination, permitting, transportation, equipment and production asset installation.
- Technical Oversight: Work with technical teams to oversee the setup, operation, and strike of production equipment, including video, lighting, sound, scenic, SFX and other technical systems.
- Quality Control: Ensure all productions meet the highest standards of quality and safety, conducting site checks and troubleshooting issues in real time.
- Health & Safety Compliance: Implement and enforce health and safety protocols on site, ensuring all crew members adhere to guidelines to maintain a safe working environment.
- Risk Management: Identify and mitigate potential risks associated with production activities, developing contingency plans to address technical, operational, or scheduling challenges.
- Documentation & Reporting: Maintain detailed production records, including call sheets, daily progress reports, expense logs and equipment inventories, providing clear and accurate documentation of all production activities.
- Degree in Arts Administration, Production, Film, Media, Sports, Communications, or a related field; equivalent professional experience considered.
- 5+ years of experience in production management within sports, entertainment, or live event industries.
- Expert communication skills
- Strong knowledge of production processes, equipment, and logistics.
- Proficiency in project management software and tools, such as Wrike, Microsoft Project, Asana, Trello, or equivalent.
- Familiarity with health and safety regulations and best practices in production environments.
- Flexibility to work evenings, weekends, and holidays as required.
- Flexibility to travel
Character Attributes:
- Leadership Skills: Manages and motivates production teams, providing clear direction and support to ensure efficient and high-quality execution.
- Strong Communicator: Effectively communicates with crew, talent, vendors, and stakeholders, ensuring clear understanding and alignment across all production activities.
- Highly Organized: Exceptional at planning and managing complex logistics, schedules, and resources, ensuring all aspects of production run smoothly.
- Detail-Oriented: Attentive to every detail of the production process, from budgets to crew assignments, ensuring that nothing is overlooked.
- Team-Oriented: Works collaboratively with diverse teams, fostering a positive working environment that encourages cooperation and communication.
- Proactive Problem Solver: Anticipates potential production challenges and develops contingency plans to address issues before they escalate.
- Decisive: Confident in making quick, informed decisions, particularly during live productions or when unexpected issues arise.
- Resilient: Demonstrates perseverance and a positive attitude, handling setbacks and production challenges with determination and adaptability.
- Adaptable: Flexible in adjusting plans and resources in response to last-minute changes, unforeseen challenges, or evolving project needs.
- Negotiation Skills: Skilled in negotiating contracts, rates, and terms with vendors and freelancers, securing the best possible deals for the production.
- Calm Under Pressure: Maintains composure during high-stress situations, especially in live environments, ensuring smooth operations even when faced with tight deadlines.
- Resourceful: Finds creative solutions to optimize resources, manage costs, and maintain production quality, even within tight budget constraints.
- Budget-Conscious: Diligent in managing production budgets, tracking expenses, negotiating with vendors, and finding cost-effective solutions.
- Safety-Focused: Prioritizes health and safety on site, enforcing protocols and ensuring compliance with industry regulations to protect the crew and talent.
- Reliable: Dependable and trustworthy, consistently delivering on commitments and ensuring all aspects of production meet established standards.
- Time Management: Expert at managing time effectively, ensuring all production milestones are met and adjusting schedules as needed to keep projects on track.
- Technically Proficient: Strong understanding of production equipment, technology, and workflows, enabling effective oversight of technical operations.
- Multitasker: Capable of handling multiple tasks and projects simultaneously, juggling various production elements without compromising on quality.
- Ethical & Professional: Upholds high standards of professionalism, integrity, and accountability, ensuring that all production activities are conducted responsibly.
- Competitive Salary
- Flexible working schedule, depending on position
- Company 401K
- Health Benefits – Medical, Dental, and Vision
- Unlimited PTO
- Citi Bike Membership
- Commuter Benefits
- Exercise Passes
- Summer Fridays
- Pet Friendly
DIVERSITY AND INCLUSION STATEMENT:
DIVERSE IS WHO WE ARE
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.
So, bring all of who you are, no questions asked.
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The Company
What We Do
RWS Global is a full-service company on a mission to elevate experiences everywhere. Leveraging our expertise in creative development, live productions, experiential design, casting and much more, we turn moments into powerful memories for guests worldwide.
