We are united in our mission to make a positive impact on healthcare. Join Us!
- South Florida Business Journal, Best Places to Work 2024
- Inc. 5000 Fastest-Growing Private Companies in America 2024
- 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
- 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
- 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)
Who we are:
We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.
As a Junior Salesforce Administrator, you will be responsible for daily system administration activities, including, resolving technical issues, handling internal inquiries, and working cross-departmentally to refine and improve business processes. Collaborate and partner with Senior Salesforce Administrators to build solutions that support business requirements and align with ModMed’s Salesforce Org Platform approach/model.
Essential Duties and Responsibilities:
- Perform administrator functions such as managing users, profiles, roles, permissions, rules, and queues, data backup
- Configure Salesforce platform with out of the box capability to configure custom pages & lightning components to enhance user experience in sales, service, and experience cloud
- Have a deep understanding of Salesforce data structures and understand how to leverage the tool to meet complex process, workflow automation and reporting requirements
- Work closely with users to provide best practices and tips on Salesforce us age including training, documentation, and support as necessary
- Produce and improve overall documentation related to configuration and deployment of applications
- Automate processes using Salesforce tools such as process builder, approval processes, validation rules, flows, and make an informed decision on which is the best tool to be used
- Partner with Senior Admins toIdentify, install, and maintain appropriate apps from the AppExchange.
Experience and Skills Requirements:
- A customer-centric approach to all internal/external interactions
- Ability to stay abreast of, and willingness to learn, new Salesforce features and options (i.e. products, plug-ins, etc.)
- Ability to work collaboratively in a team environment
- Salesforce Administrator Certification Mandatory
- Active engagement with Salesforce Trailhead
- Experience working in SCRUM or Agile a plus
- Creative thinker with analytical problem-solving and project management skills a plus
- 2+ year(s) experience as a Salesforce Administrator required
- Experience in Sales Cloud and Service Cloud
- Experience in CPQ is a Plus
ModMed in India Benefit Highlights:
- High growth, collaborative, transparent, fun, and award-winning culture
- Comprehensive benefits package including medical for you, your family, and your dependent parents.
- The company supported community engagement opportunities along with a paid Voluntary Time Off day to use for volunteering in your community of interest
- Global presence, and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office based roles
- Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed
ModMed Benefits Highlight:
At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
Top Skills
What We Do
ModMed is transforming healthcare by placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. With our electronic health records (EHR) and practice management (PM) systems, and our revenue cycle management (RCM) services, our all-in-one solution empowers specialty medical practices to do their best work by providing them with clinical, financial and operational software solutions designed to enable better, more personalized patient care. Our staff physicians help to develop products and services for dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry and urology practices, as well as ambulatory surgery centers. For more information, visit www.modmed.com.
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