Opportunity & Impact
As customer implementation volume grows and individual projects become more technically complex, Redox needs a dedicated Technical Project Manager to own delivery of our most demanding integration projects end to end. This role sits between project execution and technical coordination, serving as the connective tissue between Engineering, Implementation, and Product on one side and customers and partners on the other. You'll translate technical requirements into execution plans, keep cross-functional teams aligned, and ensure projects launch on time, in scope, and on budget — while building the reporting and process rigor that lets the broader team scale.
Job Responsibilities:
Own end-to-end delivery of complex, technical implementation projects - including customer integrations, multi-system data-sharing use cases, and cross-team platform work - from kickoff through go-live.
Translate technical requirements and scope (as defined in the Statement of Work) into clear execution plans, timelines, and resourcing.
Serve as the primary point of coordination between Engineering/Implementation, Product, and customer-facing teams, ensuring accurate handoffs and shared understanding of scope, including potential expansion opportunities and their technical requirements.
Identify, track, and mitigate project risks; proactively resolve blockers and escalate when needed.
Manage and report on budget, billable hours, and project status to internal stakeholders and customers.
Own project documentation: SOWs and scope changes, issues logs, status reports, and time/invoice tracking.
Communicate clearly and consistently with stakeholders at all levels, setting and managing expectations proactively.
Continuously improve project management process and tooling; document lessons learned so other Redoxers can apply them to future projects.
Partner with Product and Engineering on requirements gathering and enhancement requests surfaced during delivery.
Required Skills & Experience:
3–6+ years of experience in technical or SaaS project management, with a track record of delivering complex projects on time and on budget.
Comfort working with APIs, data models, and integration workflows — you don't need to write code, but you understand how systems fit together.
Exceptional written and verbal communication skills, including with technical and non-technical stakeholders.
Strong risk identification, problem-solving, and decision-making skills.
Ability to manage multiple concurrent projects in a fast-paced, dynamic environment.
Preferred Skills & Experience:
Experience in healthcare data, health tech, or integration environments (FHIR, HL7, CCD, etc.).
Experience with EHR systems or other healthcare IT platforms.
PMP, PMI-ACP, or other relevant project management certification.
Experience leading projects in a startup, remote-first, or high-growth environment.
Specific Software Platform/Tools Required and/or Preferred:
Preferred: Asana, Salesforce, Jira/Atlassian, Omni, Vitally
Skills Required
- 3–6+ years of experience in technical or SaaS project management
- Track record of delivering complex projects on time and on budget
- Working knowledge of APIs, data models, and integration workflows
- Exceptional written and verbal communication skills with technical and non-technical stakeholders
- Strong risk identification, problem-solving, and decision-making skills
- Ability to manage multiple concurrent projects in a fast-paced environment
- Experience in healthcare data, health tech, or integration environments, including FHIR, HL7, or CCD
- Experience with EHR systems or healthcare IT platforms
- PMP, PMI-ACP, or another relevant project management certification
- Experience leading projects in a startup, remote-first, or high-growth environment
- Eligible for employment in the United States and residing and working in the continental United States
What We Do
The short of it: Redox makes it easy to transport healthcare data between healthcare organizations and digital health companies. It's simple: you focus on innovation and caring for patients, and we take care of the nitty gritty of data exchange. The long of it: Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data. This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.
Why Work With Us
In order to do revolutionary things, we need a team of strong, diverse, mission-focused people. Whether we’re physically together or in our own little corner of the country, we are all focused on getting outcomes based on experimentation, data-driven decisions, and execution—and having some fun while doing it.
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