Enterprise Systems Specialist

Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.

Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Position Summary

The Enterprise Systems Specialist plays a crucial role at Assent, overseeing the management, maintenance, and optimization of core business systems, primarily Salesforce. This position requires a profound understanding of how these systems integrate across various departments—extending beyond sales to marketing, customer service, finance, and operations. The specialist will ensure that these systems are effectively aligned with Assent’s strategic goals, enhancing cross-functional efficiency and organizational effectiveness.

Key Requirements & Responsibilities 

• Cross-Functional Systems Management: Maintain and enhance Salesforce and other critical systems to support diverse business functions.
• Data Integrity and Management: Conduct regular data audits, uphold data accuracy, and implement best practices for data management.
• User Support and Engagement: Provide comprehensive support to system users across the organization, addressing queries, troubleshooting issues, and optimizing system utilization.
• Process Optimization and Automation: Collaborate with various teams to identify opportunities for process improvements and automation within systems.
• Analytics and Reporting: Create and manage insightful reports and dashboards to support data-driven decision-making across the business.
• System Integration: Manage the integration of business systems to ensure seamless functionality and data flow.
• Documentation and Compliance: Ensure all system configurations and processes are well-documented and comply with corporate security policies.
• Continuous Improvement: Keep abreast of new technologies, system updates, and industry best practices to enhance system functionality.
• Quality Assurance: Lead quality assurance efforts for new functionalities and system enhancements to meet business needs and standards.

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.

Your Knowledge, Skills and Abilities

• 5+ years of hands-on experience in Salesforce administration and configuration of out of the box and custom solutions.
• Proven Systems Expertise: Extensive experience in system administration, particularly Salesforce, with a comprehensive understanding of its application across business functions.
• Technical Proficiency: Expertise in creating and managing custom objects, fields, formulas, flow, validation rules, dynamic forms in Lightning and data integrity.
• Certifications: Salesforce Administrator & Advanced Administrator certifications are highly desirable. Additional certifications in system management are beneficial.
• Strategic Thinking: Ability to align system functionalities with overarching business strategies and goals.
• Communication Skills: Excellent communication abilities to effectively collaborate with both technical and non-technical stakeholders.
• Analytical Skills: Proficient in analyzing system data to derive insights and identify improvement opportunities.
• Team Collaboration: Skilled at working collaboratively in a team-oriented environment, fostering a culture of innovation and continuous improvement.
• Familiarity with CPQ & Experience Cloud.
• Previous experience with Financial Force, Outreach, Clari, Gong or Data enrichment tools is a plus.
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.

Life at Assent

Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.