Enterprise Systems Manager

Position Description and Purpose: 

Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We’re a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we’re on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners. 

Roskam Foods produces and packages food products with the goal of consistently meeting and exceeding customer expectations for quality, safety, and wholesomeness.

Key Essential Functions/Duties:

• Manage the day-to-day operations of enterprise systems including ERP, CRM, HRIS, and financial platforms.
• Ensure system performance, availability, and scalability to meet business needs.
• Monitor system health and troubleshoot issues proactively.

• Lead system implementation projects including planning, configuration, testing, and deployment.
• Coordinate upgrades and patches with minimal disruption to business operations.
• Evaluate new technologies and recommend improvements or replacements.

• Ensure data accuracy, consistency, and security across all enterprise systems.
• Develop and enforce data governance policies and procedures.
• Collaborate with departments to standardize data entry and reporting practices.

• Work with finance, HR, operations, and other departments to understand system needs and optimize workflows.
• Translate business requirements into technical specifications.
• Provide training and support to system users.

• Manage relationships with software vendors and service providers.
• Negotiate contracts, licenses, and service level agreements.
• Monitor vendor performance and ensure compliance with terms.

• Develop and maintain dashboards and reports for business intelligence
• Support decision-making with accurate and timely data insights.
• Ensure reporting tools are aligned w/ business KPIs & systems comply with regulatory requirements (SOX, GDPR)

• Implement and monitor cybersecurity measures.
• Conduct regular audits and risk assessments.

Education/Experience/Skills/Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field.
• Minimum of 5–7 years of experience managing enterprise systems in a mid-to-large organization.
• Proven experience with ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics).
• Experience in manufacturing or supply chain environments is a plus.
• Strong project management, organizational, communication and leadership skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in SQL, system integration, and reporting tools.
• Ability to manage multiple projects and priorities.
• Strong understanding of business processes and system workflows.
• Commitment to continuous improvement and innovation.

Roskam Foods offers a competitive compensation package that includes medical, dental, and vision benefits, tuition reimbursement, life and disability insurance, and a 401 (k) plan with company match.

AAP/EEO Statement: Roskam Foods is a recognized veteran-friendly and equal opportunity employer.

We are excited to introduce you to all that Roskam has to offer—from the many valuable benefits to programs that support your lifestyle needs and opportunities for professional development. Roskam is an equal opportunity employer.