Enterprise Systems Analyst

Summary
The Enterprise Systems Analyst supports one or more enterprise systems across Finance, Procurement, Maintenance, Stations, and related functions. This role works closely with business users, IT, and vendors to gather requirements, troubleshoot issues, test system changes, maintain configurations, and support integrations and data flows.

The analyst contributes to system reliability, data integrity, and Sarbanes-Oxley (SOX) compliance by supporting user access controls, documenting processes, and assisting with audits, upgrades, and implementations.

Visa Sponsorship Available: No

Minimum Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education:  Bachelor’s Degree
Education Details:  Bachelor’s degree in Information Systems, Business, Computer Science, Accounting, Finance, or related field. 
Years of Experience:  Minimum three (3) years of supporting, configuring, or maintaining enterprise or business systems. 

•    Ability to document business processes, requirements, and expected outcomes.
•    Strong analytical and problem-solving skills.
•    Ability to communicate technical concepts in business-friendly language.
•    Comfortable working independently while collaborating within a team.
•    High attention to detail and quality.
•    Proficient with Microsoft Office (Word, Excel, PowerPoint).

Preferred Requirements
•    Minimum three (3) years of experience using accounting or financial systems.
•    Experience with SAP S/4HANA, SAP Ariba, FuelPlus, Trax eMRO, Navitaire, or similar enterprise/aviation-related systems.
•    Experience configuring changes in Dev/Test environments and promoting approved changes to production.
•    Experience troubleshooting system issues and supporting root cause analysis.
•    Experience in a public company or regulated environment.
•    Familiarity with Jira request intake and workflow management.
•    Working knowledge of Visio and/or Miro.
•    Understanding of SOX controls related to system access and data integrity.
•    General knowledge of accounting processes (GL, AP, AR, Fixed Assets).
•    Exposure to integrations, data feeds, or middleware-supported processes.
•    Experience supporting system upgrades, patches, or implementations.
•    Strong project management skills and the execution of projects from vision conception through implementation.
•    Prior technical or process documentation experience.
•    Team approach and a positive attitude.

Job Duties
•    Business Analysis & Requirements
•    Gather and document business requirements through interviews, workshops, and process reviews.
•    Translate requirements into functional documentation and test plans.
•    Build reports using SQL, Excel, and other business tools based on the needs of the business.
•    System Support, Configuration, & Testing
•    Provide day-to-day operational support for enterprise systems.
•    Perform approved configuration changes and validate results.
•    Test system updates thoroughly, including validation of accounting accuracy and downstream cross-system impacts.
•    Coordinate testing, including regression and user acceptance testing with business users and IT teams.
•    Assist with system implementations, upgrades, patches, and refresh activities.
•    Manage user access for the systems and ensure accuracy of provisioned security.
•    Change & Request Support
•    Support intake, prioritization, tracking, and resolution of enhancements, defects, and support requests.
•    Follow established SDLC, change control, and release management processes.
•    Prepare documentation required for change tracking, audit support, and governance.
•    Assist with SOX control audits and collaborate with internal and external auditors.
•    Stakeholder & Vendor Collaboration
•    Collaborate with Accounting, Finance, IT, Procurement, Stations, Maintenance, and other business units throughout project lifecycles.
•    Create and manage vendor support tickets through resolution.
•    Communicate progress, issues, and system impacts clearly and professionally.
•    Continuous Improvement & Training
•    Identify opportunities to improve system processes and reduce manual effort.
•    Assist with development of training materials and user guides.
•    Support initiatives to improve system reliability, usability, and data quality.
•    Allegiant Duties
•    Model Allegiant’s customer service standards in personal actions and when providing leadership direction.
•    Maintain a positive, collaborative, team-oriented approach.
•    Other duties as assigned.

Physical Requirements
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.

Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.

Equal Opportunity Employer: Disability/Veteran
For more information, see https://allegiantair.jobs