Our mission is to simplify IT operations, making IT teams more efficient and users more productive.
The Role
Own the enterprise pre-sales technical cycle from discovery and demonstrations through architecture, proof of concept, and implementation. Partner with account executives, sales leadership, onboarding, and customer success to drive technical wins and adoption. Develop scalable technical assets, playbooks, lab environments, and processes while influencing product strategy through customer and market feedback. Support RFPs, RFIs, industry events, and complex enterprise IT evaluations.
Summary Generated by Built In
About The Role
We’re seeking a sharp, trusted, and highly autonomous Enterprise Solutions Engineer to help drive NinjaOne’s expansion into the enterprise market. This is a builder role—your chance to shape how we engage complex accounts, scale technical wins, and define what great looks like in enterprise pre-sales. You’ll own the full technical sales cycle—from discovery and architecture through proof-of-concept and implementation—while partnering closely with AEs to influence deal strategy and deliver real-world impact. You won’t just run demos—you’ll build the playbooks, tools, and repeatable processes that help us scale. If you’ve done this before in B2B SaaS, thrive in high-stakes environments, and want your work to directly shape the next chapter of NinjaOne’s growth, we’d love to hear from you.
We’re seeking a sharp, trusted, and highly autonomous Enterprise Solutions Engineer to help drive NinjaOne’s expansion into the enterprise market. This is a builder role—your chance to shape how we engage complex accounts, scale technical wins, and define what great looks like in enterprise pre-sales. You’ll own the full technical sales cycle—from discovery and architecture through proof-of-concept and implementation—while partnering closely with AEs to influence deal strategy and deliver real-world impact. You won’t just run demos—you’ll build the playbooks, tools, and repeatable processes that help us scale. If you’ve done this before in B2B SaaS, thrive in high-stakes environments, and want your work to directly shape the next chapter of NinjaOne’s growth, we’d love to hear from you.
Location: We are flexible on remote work from home if you reside in one of the following U.S. states: GA
Travel Requirement: ~ 30%, including strategic customer meetings, industry events, and team collaboration
What You’ll Be Doing
- Own the full pre-sales technical experience for enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages
- Collaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goals
- Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption success
- Support the review and alignment of technical content within RFPs and RFIs without owning full proposal management
- Serve as a strategic voice between Sales and Product—surfacing feedback, identifying feature gaps, and influencing roadmap direction
- Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model
- Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums
- Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment
- Other duties as assigned
Technical Requirements
- Proficiency in Windows environments (registry, services, performance troubleshooting)
- Familiarity with Linux/macOS systems and basic command-line troubleshooting
- Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections
- Hands-on experience with ITSM platforms and endpoint lifecycle management
- Scripting experience in PowerShell, JavaScript, &/or VBScript is strongly preferred
- Comfortable navigating complex IT ecosystems and integrating with existing infrastructure
- Experience with Salesforce, Jira, Highspot, or equivalent systems is required
About You
- 5+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers
- Brings deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms
- Evolved from a technical background (e.g., TAM, support, systems engineer), with practical insight into IT operations at scale
- Strong communicator with executive presence—able to tailor messaging for admins, architects, and senior business stakeholders
- Understands how IT teams evaluate, implement, and scale solutions—along with insight into the limitations of legacy platforms and the shift toward unified, modern alternatives
- Known for high emotional intelligence, technical credibility, and a customer-first mindset
- Operates well in ambiguity and brings a builder’s mentality to scaling people, processes, and tools
- Bachelor’s degree preferred but not required. Technical certifications (e.g., CISSP, Security+, cloud architecture) are a plus
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#LI-TR1
#LI-Remote
#BI-Remote
Skills Required
- 5+ years of experience in pre-sales engineering, solutions architecture, or technical consulting supporting enterprise B2B SaaS customers
- Proficiency in Windows environments, including registry, services, and performance troubleshooting
- Familiarity with Linux and macOS systems and basic command-line troubleshooting
- Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections
- Hands-on experience with ITSM platforms and endpoint lifecycle management
- Experience with Salesforce, Jira, Highspot, or equivalent systems
- Scripting experience with PowerShell, JavaScript, and/or VBScript
- Deep knowledge of enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms
- Bachelor's degree
- Technical certifications such as CISSP, Security+, or cloud architecture certifications
- Ability to travel approximately 30%
NinjaOne Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NinjaOne and has not been reviewed or approved by NinjaOne.
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Healthcare Strength — Health coverage spans medical, dental, and vision with a notable employer premium contribution, alongside mental-health and wellness programs. This combination indicates robust support for routine and preventive care.
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Leave & Time Off Breadth — Policies highlight unlimited or flexible PTO alongside paid holidays and sick time, as well as generous parental leave. Flexible scheduling and hybrid/remote options reinforce time-off usability.
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Fair & Transparent Compensation — Pay is characterized as decent to good overall and competitive for many engineering and senior IC roles. Publicly posted ranges and salary snapshots align to market-typical totals in several functions.
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The Company
What We Do
NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint management, patching, and visibility for environments at any scale. It is proven to increase productivity, reduce security risk, and lower costs.
Why Work With Us
NinjaOne is proud to be an independent, founder-led company. NinjaOne is filled with passionate, driven people of all backgrounds. We’re proud to celebrate our differences and build a company based on integrity, inclusion and acceptance. We invest in our staff and implement a policy of transparency with a flat organizational structure.
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