Enterprise Solutions Engineer - New York

We are looking for a talented Sr. Solutions Engineer at LaunchDarkly -- you will be a trusted technical advisor to our Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have expertise in supporting multiple verticals. An ideal candidate excels in active listening, building solutions, and demonstrates profound technical expertise with a customer-centric focus. 

Note: We are currently prioritizing candidates in the NY Metro area. 

• Serve as the technical lead in the sales process, with both prospects and customers, from discovery and demos to proof-of-concepts (PoCs) and partner with Customer Success & Professional Services to drive expansion.

• Translate complex requirements into actionable technology solutions.

• Conduct customer-facing presentations, demonstrations, and white-boarding sessions.

• Partner with account executives to develop and present compelling technical proposals tailored to business and IT objectives.

• Establish yourself as a trusted advisor with prospects by building credibility through meaningful engagement.

• Build champions that will help us win deals on our timeline and at our price point.

• Act as a liaison between the client and internal product/engineering teams to ensure feedback is incorporated into product development.

• Maintain deep knowledge of company products, integrations, and industry trends within industry verticals.

• Lead or support technical responses to security questionnaires and RFPs.

• Travel as required to support customer meetings and industry events.

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).

• 5+ years of experience in a solutions engineering, sales engineering, or systems architecture customer facing role.

• Working knowledge of cloud platforms (e.g., AWS, Azure & Google Cloud).

• Experience leading & documenting proof of concepts and building technical & deal champions.

• Experience with security and compliance frameworks PII, PCI, HIPAA

• Strong technical background in areas such as the SDLC, cloud architecture or DevOps.

• Excellent communication and presentation skills.

Pay:

Target pay ranges based on Geographic Zones* for Level P4:

• Zone 1: San Francisco/Bay Area or New York City Metropolitan Area: $220,000 - $275,000** On Target Earnings (OTE) includes base pay and commission
• Zone 2: Boston, DC, Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Seattle: $195,000 - $250,000** On Target Earnings (OTE) includes base pay and commission
• Zone 3: All other US locations: $185,000 - $235,000** On Target Earnings (OTE) includes base pay and commission

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.

*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.

**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. 

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at [email protected]. 

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