Enterprise Solutions Engineer, EMEA Channel

Posted Yesterday
Be an Early Applicant
Hiring Remotely in United Kingdom
Remote or Hybrid
Senior level
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Our mission is to simplify IT operations, making IT teams more efficient and users more productive.
The Role
Own the enterprise pre-sales technical cycle for partners, MSPs, and customers, including discovery, demonstrations, architecture, proof-of-concept support, and technical customer engagements. Collaborate with Account Executives, Product, Training, and Customer Success to drive deals and adoption. Build scalable technical assets, playbooks, lab environments, and sales processes while influencing product roadmaps and representing the company at industry events.
Summary Generated by Built In

About the Role 

We’re seeking a sharp, trusted, and highly autonomous Enterprise Solutions Engineer, EMEA Channel to help drive NinjaOne’s expansion into the enterprise market. This is a builder role—your chance to shape how we engage complex accounts, scale technical wins, and define what great looks like in enterprise pre-sales. You’ll own the full technical sales cycle—from discovery and architecture through proof-of-concept and implementation—while partnering closely with AEs to influence deal strategy and deliver real-world impact. You won’t just run demos—you’ll build the playbooks, tools, and repeatable processes that help us scale. If you’ve done this before in B2B SaaS, thrive in high-stakes environments, and want your work to directly shape the next chapter of NinjaOne’s growth, we’d love to hear from you. 

Location - Remote, anywhere in the UK  
Travel Requirements - ~50%, including strategic customer meetings, industry events, and team collaboration. 


What You’ll Be Doing 

  • Own the full pre-sales technical experience for Enterprise Partners, Channel, MSPs, and Customers. This will include product demonstrations, architecture design, and key customer engagements to drive deal success
  • Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums. 
    Support the review and alignment of technical content within RFPs and RFIs without owning full proposal management
  • Partner with Training and Customer Success teams to accelerate time-to-value and ensure long-term adoption success
  • Serve as a strategic voice between Sales and Product—surfacing feedback, identifying feature gaps, and influencing roadmap direction
  • Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model
  • Collaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goals
  • Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment. 
     

Technical Requirements 

  • Proficiency in Windows environments (registry, services, performance troubleshooting)
  • Familiarity with Linux/macOS systems and basic command-line troubleshooting
  • Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections
  • Hands-on experience with ITSM platforms and endpoint lifecycle management
  • Scripting experience in PowerShell, Bash, and/or VBScript is preferred
  • Comfortable navigating complex IT ecosystems and integrating with existing infrastructure
  • Experience with Salesforce, Jira, Highspot, or equivalent systems is required. 

About You 

  • 5+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers
  • Brings deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms
  • Evolved from a technical background (e.g. TAM, Support, Systems engineer), with practical insight into IT operations at scale
  • Strong communicator with executive presence—able to tailor messaging for admins, architects, and senior business stakeholders
  • Understands how IT teams evaluate, implement, and scale solutions—along with insight into the limitations of legacy platforms and the shift toward unified, modern alternatives
  • Known for high emotional intelligence, technical credibility, and a customer-first mindset
  • Operates well in ambiguity and brings a builder’s mentality to scaling people, processes, and tools
  • Bachelor’s degree preferred but not required
  • Technical certifications (e.g. CISSP, Security+, cloud architecture) are a plus
  • Fluent in English required. Additional fluent languages (German, French) are a plus. 
 
About Us
 
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.  
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.  
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.  
 
 
What You’ll Love
 
Our flexible working hours with remote office options enable you to successfully balance your personal life and your job
You are insured through AXA Private Medical Insurance (PMI)
Enjoy a gym membership discount, access to EAP, Second Opinion Service, Working Body Service & Canada Life
Benefit from Group Income Protection WeCare (virtual services) & Lifeworks App (discounts and cashback)
Grow personally and professionally with one of the fastest growing companies
Develop your skills through our renowned training platform
Receive competitive compensation
Collaborate with a curious, kind, international and intercultural workforce
 
Additional Information
 
This position is NOT eligible for Visa sponsorship.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
 
#LI-RS1
#LI-Remote

Skills Required

  • 5+ years of experience in pre-sales engineering, solutions architecture, or technical consulting supporting enterprise B2B SaaS customers
  • Proficiency in Windows environments, including registry, services, and performance troubleshooting
  • Familiarity with Linux and macOS systems and basic command-line troubleshooting
  • Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections
  • Hands-on experience with ITSM platforms and endpoint lifecycle management
  • Experience with Salesforce, Jira, Highspot, or equivalent systems
  • Deep knowledge of enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms
  • Strong communication skills and executive presence
  • Fluent English
  • Scripting experience with PowerShell, Bash, and/or VBScript
  • Bachelor's degree
  • Technical certifications such as CISSP, Security+, or cloud architecture certifications
  • Fluency in German or French

NinjaOne Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NinjaOne and has not been reviewed or approved by NinjaOne.

  • Healthcare Strength Health coverage spans medical, dental, and vision with a notable employer premium contribution, alongside mental-health and wellness programs. This combination indicates robust support for routine and preventive care.
  • Leave & Time Off Breadth Policies highlight unlimited or flexible PTO alongside paid holidays and sick time, as well as generous parental leave. Flexible scheduling and hybrid/remote options reinforce time-off usability.
  • Fair & Transparent Compensation Pay is characterized as decent to good overall and competitive for many engineering and senior IC roles. Publicly posted ranges and salary snapshots align to market-typical totals in several functions.

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The Company
HQ: Austin, TX
2,000 Employees
Year Founded: 2013

What We Do

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint management, patching, and visibility for environments at any scale. It is proven to increase productivity, reduce security risk, and lower costs. 

Why Work With Us

NinjaOne is proud to be an independent, founder-led company. NinjaOne is filled with passionate, driven people of all backgrounds. We’re proud to celebrate our differences and build a company based on integrity, inclusion and acceptance. We invest in our staff and implement a policy of transparency with a flat organizational structure.

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