We have an exciting opportunity for an Enterprise Service Principal Administrator (Data Centre) to join out IT team here at Harrods. You will be responsible for the end-to-end physical, virtual, on premises, and cloud platforms across Harrods, supporting us as we navigate through the next part of our journey.
About the role
Harrods has been on a journey over the last 3 years, driving a modern infrastructure and application portfolio that is delivered on modern cloud and hybrid on-premises software defied data centre architecture. As an IT organisation, we are organically moving to thinking and operating in a ‘cloud native’ way.
Our Infrastructure should be resilient, evergreen and we should operate a modern ‘as a service’ infrastructure that eliminates the need for large, expensive upgrade programs.
The Principal Administrator will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods supporting us as we navigate through the next part of our journey. This will cover both our current on premises data centres and driving our move to the cloud as part of our cloud strategy.
They will be responsible for taking on the current Harrods IT strategy and driving it to delivery through the creation of the roadmaps, principles, and guiderails, while continuing to evolve the strategy alongside our Infosec and Architecture teams to ensure we have a secure and agile infrastructure/cloud platform.
This role will be key in delivering our infrastructure transformation over the next 3/5 years and will be responsible for build, support, and delivery of the platform that will be at the core of Harrods IT going forward.
The Principal Administrator will need to develop a strong partnership with our various Infrastructure and Application teams to gain a clear understanding of our current platforms, and to then develop a clear plan.
About you
Our ideal candidate will have the ability to quickly penetrate technology areas to solve problems, ask relevant questions, be proactive, take initiative, and drive for improvements and changes in approach.
You will demonstrate a broad outlook and the ability to think medium to long-term, as well as being able to Identify root cause of the problem and then establishing priorities. We are looking for someone who can demonstrates clear leadership and the ability to influence and persuade at all levels, as well as the ability to coach and mentor teams across the wider organisation.
You will also have the below:
- Experience in VMWare VCF and components including NSX-T, Avi, Tanzu.
- Experience in Infrastructure (Linux – Red Hat Enterprise Linux and Ubuntu, VMWare, HPe, Cisco).
- Experience in Container orchestration systems (Docker Swarm, Kubernetes) and container management.
- Detailed knowledge around the delivery of Infrastructure Automation and Orchestration. (Ansible, Terraform, GitLab).Strong technical knowledge including Microsoft Technologies, Data Centre Management, Enterprise Networking,
- WAN/LAN/WLAN, Routing, Firewall, IDS/IPS, WAN optimisation, ZTNA services and Load Balancing.
- Solid understanding of Infrastructure Security, PAM, IAM, Active Roles and AD & Entra ID.
- Ability to build a consensus and drive and agree technical direction.
- Well-developed written and communications skills.
- Strong ability to influence and negotiate.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type:
PermanentDepartment:
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What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category. Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers. Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
