Enterprise Seller Development Manager

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Enterprise Seller Development Manager, eBay Collectibles is responsible for developing and maintaining strong relationships with enterprise sellers while leading strategic seller initiatives to scale, grow and develop sellers KPIs, partnerships and revenue driving opportunities. This role focuses on accelerating enterprise seller growth through consultative partnership and knowledge sharing, focusing on some of the most strategic and important relationships within Collectibles specific vertical.

Enterprise Seller Partnership:

• Build and maintain strong relationships with enterprise sellers through regular business reviews and strategic consultations with some of eBay’s largest and most successful accounts.

• Develop comprehensive strategies for enterprise sellers to ensure successful platform integration and early growth

• Analyse seller business data to identify growth opportunities and potential risks

• Create and implement customized business plans to help enterprise sellers achieve their growth targets

• Provide advanced platform knowledge and selling strategy consultation

• Work collaboratively with cross-functional teams to resolve complex seller issues

• Guide sellers through policy and platform changes while ensuring compliance

• Track and analyse seller performance metrics to ensure growth targets are met

• Organize and implement large-scale seller critical initiatives through cross-collaboration with business unit partnerships 

• Develop standard process sharing programs across the seller community

• Investigate and analyze new policy & platform impacts on enterprise sellers

• Lead initiatives to establish and enforce seller standard methodologies

• Measure and report on the effectiveness of education initiatives

Position Qualifications

• Been in Seller Account Management for at least 5+ years

• Excellent influencing and presentation skills

• Strong project management and organization skills

• Excellent PPT presentation deck creation skills

• Advanced knowledge of MS Office suite, especially PowerPoint and Excel

• Strong analytical and critical thinking capabilities

• Proven ability to build and maintain relationships with enterprise-level clients

• Extensive knowledge of e-commerce industry trends and standard processes

• Demonstrated leadership skills and ability to work independently

• Consistent track record of high performance and team ranking

• Strong cross-functional leader who is also recognized as a collaborator and partner

• Executive level verbal and written communication skills, including the ability to tell a compelling story backed by data

• High degree of ownership and dedication to results

• Strong adaptability to shifting priorities and business needs

• Self-motivated to find opportunities and challenges in the business

• Data-driven approach to planning and decision making. Comfortable and hands-on with data, analytics, and modeling. Strong understanding of P&L

• Organized problem solver who balances attention to detail with efficiency

• Willingness to become an expert in the industry, engage with customers directly, and a strong desire to help eBay grow

Core Proficiencies

• Customer Focus: Innovates in customer service approaches and anticipates seller needs

• Critical Thinking: Ability to analyze complex business situations and develop effective solutions

• Results Driven: Consistently achieves above-average results despite obstacles

• Communication: Excellent presentation and interpersonal skills

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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