Our Story:
Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we’ve helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail.
At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do, and traces back to our beginning.
As a member of the team, you can expect to:
- Make a difference through your work – You’ll be proud to tell your family and friends about what you do.
- Gain significant career experience only obtained within a fast-growing organization – Entry-level roles through executive leadership.
- Feel fulfilled and have fun – We work hard but make the time to build meaningful relationships and celebrate the wins.
The Role:
The Enterprise Sales Executive is responsible for selling organizational-wide CPI training programs and products primarily to large educational institutions through administrator-level contacts, orchestrating all aspects of the sales process. This position is accountable for retaining and growing our existing customer base while developing new organization-wide business through company-supported efforts and individual lead generation.
What You Get To Do Everyday:
- Sell organizational-wide CPI training programs to large (1000+ employees) educational organizations to both new and existing customers.
- Develop and manage the sales process from an initial touchpoint through contract execution.
- Prospect new opportunities within the healthcare market and overcome objections.
- Execute an account-based business development strategy to identify new opportunities.
- Develop a strong opportunity pipeline and drive successful sales conversions.
- Track pipeline performance and manage customer transitions to the Customer Success Team.
- Collaborate with various internal teams to ensure client needs are met.
- Arrange discovery workshops and sales demonstrations and navigate complex business solutions.
- Travel to prospective onsite meetings or client discovery sessions.
- Prepare reports on customer interactions, sales activities, and progress reports and present them to management and senior leadership.
- Support leadership with active involvement in projects and/or assignments within the department or cross-departmentally.
- Follow industry and market trends to communicate the value propositions of our healthcare solution effectively
- Perform other position-related duties as assigned.
You Need to Have:
- Bachelor’s Degree or equivalent experience
- Four years or more of enterprise sales experience
- Experience selling to the K-12 education market
- Customer-focused on internal and external customers
- Capable of managing multiple sales cycles simultaneously
- Results-driven
- Strong verbal and written communication
- Excellent analytical and critical thinking skills
- Ability to work independently and as a member of a multi-function team
- High attention to detail
- Well-developed interpersonal skills, negotiation, writing, speaking, and listening skills
We'd Love to See:
- Experience selling to special education and general education administrators
- Proficient in the Challenger Sale methodology
What We Offer:
- $70,000 annual base
- On target earnings of $172,000.00 (base + uncapped commissions)
- Comprehensive benefits package
- 401k
- PTO
- Health & Wellness Days
- Paid Volunteer Time Off
- Continuing education and training
- Hybrid work schedule
- Paid Parental Leave
Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
What We Do
Since 1980, the Crisis Prevention Institute has helped millions of individuals begin a journey of positive, supportive, and empathic caring for people of all ages. • We believe in the power of empathy, compassion, and meaningful connections. • We consider personal safety and security the antidotes to fear and anxiety; and that listening leads to understanding. • We know when those who care for others feel prepared and confident in their abilities, they can make the world a better place. CPI’s crisis prevention training gives professionals the confidence to prevent and respond to workplace violence. With a focus on healthcare, education, human services, and dementia care, CPI sets the standard for best practices in evidence-based workplace violence prevention. Our training is designed to support the safety and well-being of both staff and those in their care. We teach the skills that help professionals de-escalate verbal and physical crises in the workplace, with an array of solutions that address the full spectrum of risk levels. Solutions Nonviolent Crisis Intervention® Training: Nonviolent Crisis Intervention Training focuses on verbal de-escalation and early intervention, giving staff an effective framework for decision making and problem solving, as well as teaching safe disengagements and physical interventions that can be implemented with the least use of force, providing the safest environment for all parties involved. Verbal Intervention™ Training: This program is ideal for organizations that have a hands-off policy, and for staff members who don’t experience higher risk situations requiring physical interventions, instilling the confidence and skills to verbally respond to disruptive behaviors, and prevent further escalation. To learn more about CPI and our full offering of industry-leading solutions, visit us today at crisisprevention.com.
