Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all. Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time. Powered by RaeLM™ Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays.
Role DescriptionAs an Enterprise Sales Engineer at Tennr you are responsible for owning a customer's technical evaluation of Tennr. Your role is to bring clarity to our customers how Tennr will fit into their technology stack and transform their processes. You collaborate with your sales counterparts to build evaluation plans and execute the technical meetings/deliverables while also aiding the AE throughout the sales cycle from discovery to business case development/proposal. You are a technologist with a high EQ and are customer obsessed. You work cross-functionally with sales, product, engineering, and post-sales counterparts to deliver solutions to meet the customers key objectives. You get to work with amazing technology and speak to both technical and non-technical stakeholders in a pragmatic way about how it will help them achieve the business outcomes that matter to them most.
Responsibilities• Support the sales team and prospects during technical evaluations by providing expert knowledge and guidance on Tennr’s platform.
• Build, customize, and deliver product demonstrations to effectively communicate the value of Tennr’s solutions.
• Deeply understand prospect workflows, identifying inefficiencies, and demonstrate how Tennr’s technology can optimize these processes to drive better outcomes.
• Collaborate closely with sales, product, and engineering teams to ensure alignment in delivering tailored solutions that meet client needs.
• Provide technical consultation throughout the sales cycle to help prospects envision successful implementations of Tennr’s platform.
• Maintain up-to-date knowledge of Tennr’s product capabilities, competitive landscape, and industry trends to provide informed advice to prospects.
• Travel 10-20% of the time to your customers' sites and conferences.
Candidate Qualifications• 3-5 years of experience in sales engineering, preferably within the SaaS industry.
• Strong technical background with the ability to understand and convey complex technical concepts to a variety of audiences.
• Proficient in creating and delivering compelling product demonstrations that address client-specific needs.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with prospects and internal teams.
• Experience in a startup or fast-paced tech environment is a plus.
• A team player who thrives in collaborative environments and values diverse perspectives.
• Experience with cloud/hybrid environment networking and infrastructure is a plus.
• Experience with American healthcare tech is a plus.
• Experience with API design is a plus.
Why Tennr?Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
Build Relationships: collaborate and connect with like-minded, driven individuals in our Chelsea office 4 days/week (preferred)
Free lunch! Plus a pantry full of snacks.
New, spacious Chelsea office
Unlimited PTO
100% paid employee health benefit options
Employer-funded 401(k) match
Competitive parental leave
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What We Do
Tennr reads documents from incoming faxes passing through healthcare practices and automates essential tasks like scheduling and qualifying patient visits. By automating that paperwork with Tennr, practices receive more patient referrals and reduce billing errors by 98%, significantly growing revenue.
