About Us
Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
About the Team
The Enterprise Risk Management squad sets the global standards for how Nubank identifies, assesses and manages risk across the enterprise – spanning operational, compliance, technology, conduct and other non‑financial risks, and strongly interfacing with financial risk areas (credit, market, liquidity, capital, treasury).
As part of the ERM Methodology Team, you will sit at the intersection of risk, product and platform: shaping global frameworks, embedding them into data and systems, and scaling them with AI‑enabled workflows so that ERM becomes both a competitive advantage and an enabler of safe growth across products, portfolios and geographies. You will be a reference for methodology decisions, influencing senior stakeholders across multiple lines of defense and risk types.
What you'll do
Own the end‑to‑end design and evolution of ERM methodologies, ensuring coherence across programs and geographies.
Ensure ERM methodologies connect across risk types (e.g., operational, compliance, technology, conduct, model, financial/credit where relevant) and support a consistent view of the risk profile.
Translate methodological requirements into GRC platform, product and data specifications, partnering with Platform and engineering teams to build scalable, intuitive workflows.
Lead the global standardization of global ERM methodologies while enabling smart local adaptations to meet regulatory expectations in each geo.
Design and drive the integration of ERM programs in new geos, ensuring that new launches start already aligned with group‑level risk standards and governance.
Define and embed AI/agent use‑cases into ERM workflows (e.g., risk/control suggestions, narrative pre‑population, quality checks), with clear human‑in‑the‑loop governance.
Use AI and analytics to monitor quality and consistency of methodologies, surfacing insights and opportunities for continuous improvement.
Partner with risk leaders (financial and non-financial risks), CRO teams, risk stewards and 1LOD to ensure strong adoption and practical usability of ERM frameworks in day‑to‑day decision making.
Represent ERM methodologies in governance and decision forums.
Create and refine key risk and performance indicators for ERM programs, enabling better visibility on program effectiveness, maturity and trends.
Communicate clearly and regularly about ERM methodology initiatives and projects with a wide variety of stakeholders (risk teams in different countries, financial risk functions, internal audit, leadership, product and platform).
What we're looking for (Minimum qualifications)
Solid experience in Enterprise Risk / Operational Risk / Non‑Financial Risk, with hands‑on ownership of at least one major program or framework (RCSA, control testing, Issue Management, NP&F or equivalent enterprise‑level framework).
Proven track record as a senior individual contributor leading complex risk initiatives end‑to‑end, from design to rollout, with limited oversight.
Experience working in multi‑geo or global environments, balancing global standards with local regulatory expectations.
Strong ability to translate risk methodologies into systems and data (platform requirements, data models, workflow design) in partnership with engineering and product.
Demonstrated stakeholder management and influence without formal authority, especially across product, risk, compliance and platform/engineering teams.
Comfort working with data and analytics (e.g., querying datasets, interpreting dashboards, defining metrics) to guide decisions on methodology and program performance.
Experience defining and tracking metrics, SLAs and KPIs for risk/controls or governance processes.
Strong written and verbal communication in English, including the ability to explain complex risk concepts to non‑experts.
Nice to Have
Prior experience in ERM, operational risk, internal controls in financial services or fintech.
Previous work in designing frameworks, methodologies and governance for risk (financial and/or non‑financial), influencing multiple lines of defense and senior stakeholders across geos.
Exposure to AI/ML or advanced analytics applied to risk, controls, data quality or governance (e.g., LLMs, anomaly detection, smart suggestions).
Experience working closely with platform / GRC / risk systems (e.g., JIRA‑based workflows, custom risk platforms, governance tooling).
Familiarity with regulatory expectations for risks and governance in Brazil and/or other key markets, including reading requirements and translating them into practical frameworks.
Background in high‑growth tech/fintech environments, navigating the tension between speed, innovation and robust risk management.
Benefits
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Work Model for this Role
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Skills Required
- Experience in Enterprise Risk / Operational Risk / Non‑Financial Risk
- Hands‑on ownership of major program or framework
- Experience in multi‑geo or global environments
- Translate risk methodologies into systems and data
- Stakeholder management and influence without authority
- Comfort working with data and analytics
- Defining and tracking metrics, SLAs and KPIs
- Strong written and verbal communication in English
What We Do
Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s largest digital banking platforms, serving more than 70 million customers across Brazil, Mexico, and Colombia. As one of the leading technology companies in the world, Nu leverages proprietary technologies and innovative business practices to create new financial solutions and experiences for individuals and SMEs that are simple, intuitive, convenient, low-cost, empowering, and human. Guided by its mission, Nu is fostering access to financial services across Latin America.
