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Role Summary: Resolution Life is seeking a strategic Product Owner with strong experience in life insurance operations to lead the development, execution, and continuous evolution of our Enterprise Business Continuity and Resilience Program.
As the Product Owner, you will be responsible for driving the design, delivery, and ongoing enhancement of a One Company Business Continuity Plan (BCP) that ensures operational readiness, regulatory compliance, and enterprise resilience across all platforms and jurisdictions. This role goes beyond the 2025 MVP delivery and serves as the end-to-end owner of BCP strategy, execution, governance, and scalability.
Key Responsibilities:
Lead the ongoing development and governance of the One Company BCP framework across global business units.
Deliver the 2025 MVP, including BCP Policy approval, business impact assessments (BIAs), and crisis management readiness.
Establish a long-term resilience roadmap, including integration into Governance, Risk, and Compliance (GRC) tools and alignment with operational risk and recovery standards.
Partner with life insurance operations—claims, policy admin, inforce servicing, and closed block transitions—to identify and protect critical business processes.
Maintain continuous alignment with global regulatory requirements (e.g., NAIC, BMA, PRA) and emerging risk trends.
Conduct regular testing, tabletop exercises, and scenario planning to validate and improve enterprise preparedness.
Act as the single point of accountability for BCP product backlog, stakeholder engagement, sprint planning, and value delivery.
Collaborate with Risk, Finance, Technology, and HR functions to embed BCP into enterprise risk and people strategies.
Drive alignment and integration between business and technology resilience capabilities.
Qualifications:
8–12 years of experience in life insurance operations with direct exposure to business continuity, risk, or enterprise transformation.
Strong working knowledge of policyholder operations, reinsurance operations, investment operations, treasury operations, and outsourcing.
Experience developing or leading enterprise-wide continuity, crisis response, or recovery programs.
Agile product ownership experience
Able to travel regionally and internationally when required.
Background in managing operations across multi-jurisdictional insurance entities (e.g., U.S., Bermuda), preferred
Familiarity with GRC platforms, BIA methodologies, and regulatory frameworks preferred.
Proven track record leading cross-functional programs from concept through delivery and evolution.
Understanding of Merger and Acquisition (M&A) integration, closed block transitions, and vendor-serviced insurance operations
Capabilities:
Excellent communication, facilitation, and cross-functional leadership skills
Location: West Chester, PA
Resolution Life US is committed to disclosing a reasonable estimate of the base salary for our job roles. These estimates consider a wide range of factors in making base salary decisions, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
In addition to salary, Resolution Life US offers a comprehensive benefits package, including our health & wellness program, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements). The salary range reflects figures based on the primary location, which is listed first. The range for the role may differ based on the location.
· West Chester, PA, $114,700- $140,200; NYC: $125,100- $152,900
Critical Skills
At Resolution Life, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
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What We Do
Resolution Life is a global life insurance group focusing on the acquisition and management of portfolios of inforce life insurance policies
