Enterprise Program Manager IV - Platform Transformation

Posted Yesterday
Be an Early Applicant
3 Locations
In-Office
135K-160K Annually
Senior level
Fitness • Hospitality
The Role
Lead coordination and operational management of large-scale platform transformation programs. Maintain integrated plans, track dependencies, risks, and action items across business and technical workstreams. Partner with Technical PM to translate technical milestones into business readiness activities, facilitate cross-functional meetings, keep Jira/Confluence current, manage vendor coordination, and drive accountability to ensure on-time launches and disciplined program governance.
Summary Generated by Built In
Purpose Brands, the parent company of Orangetheory, Anytime Fitness, Waxing the City, and The Bar Method, is seeking a Enterprise Program Manager IV - Platform Transformation to join its team. This is a great position for someone who is looking to expand their career, and join a company with a fun, fast-paced and inspirational culture.
The Enterprise Program Manager IV is a critical member of the Technology team, reporting to the Staff Technical Program Manager of our Core Engineering team. This role is responsible for driving the operational rhythm and cross-functional execution of large-scale platform initiatives by coordinating business workstreams, tracking dependencies, maintaining program documentation, and ensuring accountability across participating teams.
Working in close partnership with the Staff Technical Program Manager, this position maintains visibility into technical milestones and dependencies to ensure all cross-functional activities remain aligned with technical delivery. While the Staff Technical Program Manager leads engineering execution and technical delivery, the Enterprise Program Manager owns the coordination, tracking, follow-up, and operational management of the broader program—ensuring every business workstream understands its responsibilities, commitments are completed on time, risks are surfaced early, and nothing falls through the cracks.
Success in this role requires exceptional organizational skills, disciplined follow-through, emotional intelligence, and outstanding communication. The ideal candidate thrives within a structured, process-oriented environment that values transparency, accountability, and clear communication. They are highly organized, comfortable managing multiple complex initiatives simultaneously, and skilled at creating clarity in fast-paced environments with evolving priorities.


 

Purpose/Impact: (Duties & Essential Functions) 

Cross-Functional Program Coordination

  • Coordinate and track all cross-functional workstreams supporting enterprise platform transformation initiatives.
  • Develop and maintain integrated program plans, milestones, dependencies, action items, and timelines across business functions.
  • Ensure every workstream has clear ownership, accountability, and target completion dates.
  • Proactively follow up with stakeholders to ensure commitments are completed on schedule.
  • Identify cross-functional risks, blockers, and dependency conflicts early and drive them to resolution.
  • Maintain visibility into overall program health and communicate status, risks, and outstanding actions to leadership.

Partnership with Technical Program Management

  • Partner closely with the Staff Technical Program Manager to understand technical milestones, delivery status, sequencing, and dependencies.
  • Maintain awareness of engineering progress to ensure business activities remain aligned with technical delivery.
  • Translate technical updates into cross-functional impacts, action items, and readiness activities.
  • Support program execution without directing engineering work or technical delivery.
  • Escalate technical questions and engineering decisions to the Staff Technical Program Manager while independently driving business follow-up and execution.

Meeting Facilitation & Program Documentation

  • Facilitate recurring cross-functional program meetings and working sessions.
  • Capture meeting notes, decisions, risks, action items, accountable owners, and due dates in real time.
  • Update Jira, Confluence, and other program artifacts during or immediately following meetings to maintain accurate program visibility.
  • Produce organized, actionable documentation that serves as the program's source of truth.
  • Demonstrate the ability to actively facilitate meetings while simultaneously documenting discussions, decisions, risks, action items, and ownership without relying on meeting recordings, AI-generated notes, or extensive post-meeting cleanup.

Program Tracking & Operational Excellence

  • Maintain accurate program documentation, dashboards, and tracking artifacts.
  • Monitor cross-functional deliverables, dependencies, and outstanding actions across multiple concurrent initiatives.
  • Ensure Jira and Confluence remain current, organized, and reflective of actual program status.
  • Drive adherence to established program governance, operating cadence, and PMO processes.
  • Continuously reinforce disciplined execution through consistent tracking, follow-up, and communication.

Launch Readiness & Vendor Coordination

  • Coordinate business readiness activities required for successful platform launches.
  • Track operational readiness across participating business functions.
  • Coordinate activities involving external vendors and implementation partners to ensure alignment with overall program timelines.
  • Confirm that cross-functional deliverables, approvals, communications, training, and operational readiness activities are completed prior to launch.

CORE COMPETENCIES

  • Cross-Functional Program Coordination: Builds structure across complex initiatives by organizing workstreams, tracking dependencies, driving accountability, and ensuring coordinated execution across multiple business functions.
  • Organizational Excellence: Highly organized with exceptional attention to detail. Effectively manages multiple concurrent initiatives while maintaining accurate documentation, clear priorities, and disciplined follow-through.
  • Communication & Documentation: Communicates clearly and professionally across technical and business audiences. Demonstrates exceptional meeting facilitation skills and the ability to capture structured notes, decisions, action items, and ownership in real time. Maintains Jira and Confluence as accurate, current sources of program information.
  • Relationship Management & Emotional Intelligence: Builds strong working relationships across diverse teams while holding stakeholders accountable for commitments. Delivers direct, respectful feedback and thrives in a culture of transparency, collaboration, and shared accountability.
  • Process Orientation & Operational Discipline: Thrives in a structured, process-oriented environment with established governance and operating rhythms. Consistently follows defined processes while identifying opportunities to improve efficiency when appropriate.
  • Adaptability: Remains organized and effective in a fast-paced environment with shifting priorities. Balances changing business needs while maintaining program discipline and execution.
  • Technical Acumen: Possesses sufficient understanding of technical concepts to recognize dependencies, sequencing, and business impacts without owning technical delivery or engineering execution.

REQUIRED STRENGTHS AND BACKGROUND

  • Bachelor's degree in Business Administration, Information Systems, Project Management, or a related field, or equivalent professional experience.
  • 7+ years of experience in enterprise program or project management supporting complex cross-functional initiatives.
  • Experience coordinating large-scale enterprise programs involving multiple business organizations and technology teams.
  • Demonstrated experience tracking cross-functional workstreams, dependencies, risks, and action items across complex initiatives.
  • Advanced proficiency with Jira and Confluence, including maintaining program documentation and work tracking artifacts.
  • Experience working with external vendors and implementation partners.
  • Exceptional organizational skills with strong attention to detail.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to facilitate meetings while simultaneously documenting discussions, decisions, risks, action items, and ownership in real time without relying on recordings, AI-generated summaries, or extensive post-meeting reconstruction.
  • Proven ability to hold stakeholders accountable while building collaborative, trusted working relationships.
  • Comfortable operating in a fast-paced environment with evolving priorities while maintaining discipline and organization.
  • Experience working within established PMO frameworks, governance models, and standardized program management processes is strongly preferred.

DOES NOT OWN

  • Engineering delivery or software development execution
  • Technical program management or engineering coordination
  • Product roadmap or feature prioritization
  • Architecture or technical design decisions
  • Sprint planning or backlog management
  • Functional ownership of business or technology teams

Salary Range: $135k - $160k


 

What’s in it for you?

We offer a competitive salary along with exceptional benefits such as:


  • Medical, Dental and Vision Coverage
  • Hybrid Work Environment
  • Life and Disability Insurance
  • Unlimited Time off + Paid Holidays
  • Flexible Friday's between Memorial Day and Labor Day
  • 401(K) Savings Plan Matching at 4%
  • 10 Coaching and Therapy sessions
  • Mental Health Benefits
  • Brand Discounts & Reimbursements
  • In-house workout facilities
  • Professional Development Opportunities
  • Team Building, Employee Engagement Activities & so much more

WORK SCHEDULE
Purpose Brands LLC, currently observe the following hybrid work model for employees at our Boca Raton (FL), Woodbury (MN), and Seattle (WA) offices:

  • Remote optional: Fridays
  • On-site days: Mondays, Tuesdays, Wednesdays and Thursdays

DIVERSITY, EQUITY, AND INCLUSION STATEMENT
Purpose Brands is committed to encouraging, facilitating, and upholding an environment centered on diversity, equity, and inclusion across every facet of the Purpose Brands. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing, and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.

EEO STATEMENT
Purpose Brands provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.


Skills Required

  • Bachelor's degree in Business Administration, Information Systems, Project Management, or related field, or equivalent experience.
  • 7+ years of experience in enterprise program or project management supporting complex cross-functional initiatives.
  • Experience coordinating large-scale enterprise programs involving multiple business organizations and technology teams.
  • Demonstrated experience tracking cross-functional workstreams, dependencies, risks, and action items across complex initiatives.
  • Advanced proficiency with Jira and Confluence, including maintaining program documentation and work tracking artifacts.
  • Experience working with external vendors and implementation partners.
  • Exceptional organizational skills with strong attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to facilitate meetings while simultaneously documenting discussions, decisions, risks, action items, and ownership in real time without relying on recordings or AI summaries.
  • Proven ability to hold stakeholders accountable while building collaborative, trusted working relationships.
  • Comfortable operating in a fast-paced environment with evolving priorities while maintaining discipline and organization.
  • Experience working within established PMO frameworks, governance models, and standardized program management processes.
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The Company

What We Do

Purpose Brands, LLC is the world's largest and most trusted portfolio of fitness, health, and wellness franchise brands and services, including Anytime Fitness, Orangetheory Fitness, Waxing the City, and The Bar Method. The company is dedicated to making personal health and wellness accessible worldwide through a world-class franchise operating model that helps its brands accelerate growth and deliver exceptional member experiences.

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